Strategic Stakeholder Engagement
Course Code: AMS2331
Strategic Stakeholder Engagement is a key skill in today’s progressive organizations. Identifying, understanding, and managing the communications, expectations, and culture of your stakeholder community is a critical success factor in many project-centric, and matrixed organizational structures. This course will provide tools, techniques, and best practices aligned to Strategic Stakeholder Management that will help you manage a complex network of stakeholders, maximize results, minimize problems, and create sustainable organizational efforts. Participants will enhance their experience by interacting with imbedded scenarios, participating in exercises, building a personal action plan, and sharing with their peers.
Learning Modules
Stakeholder Management
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- A Strategic View
- What is Stakeholder Management?
- A Strategic Process
- Stakeholder Framework
Stakeholder Assessment
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- Identifying Stakeholders
- Assessing Stakeholders
- Influence/Interest Matrix
- Stakeholder Categories
Stakeholder Engagement
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- Engagement Principles
- Assessing Stakeholder Engagement
- Engagement Tools
- Levels of Interest
Stakeholder Communication
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- Communication Planning
- Communication Best Practices
- Communication Channels
- Key Elements of Communicating Change
Who Should Attend
Team leaders, project managers, individual contributors, and anyone leading a cross-functional initiative that requires managing through a complex matrix of stakeholders.
Blended Delivery Modality and Duration Options
On-Site
- Accelerated Course = 2 learning modules delivered in a half day
- Full course = 4 learning modules delivered in one day
Live Online
- Accelerated Course = 2 learning modules delivered in one 3.5-hour session
- Full course = 4 learning modules delivered in two 3.5-hour sessions
Select your Learning Configuration
- Enterprise Training – for corporate groups, delivered On-Site or Live Online
- Open Enrollment Training – for individual learners, delivered Live Online – Contact Us for Scheduled Courses
Customize your Learning Experience
- Personalize with Scenarios, Thought Leader Questions, Exercises, and Action Plans
- Select Delivery Modality
- Scale Course Durations based on Modulated Content
- Extend Learning with Research Articles
- Sustain Performance with Performance Coaching
- Build Learning Tracks by Linking Courses & Modules
- Build your Learning Academy
- Enhance at Desk Application through Business Simulation Training
- Earn Select Industry Accreditations
- Build infrastructure to support a Learning Organization
- Understand our Collaborative Engagement Model