Process Excellence
Course Code: AMS2089
This AMS course provides a deep insight to the skills, tools, and techniques associated with Process Excellence, and can be used as part of a progressive curricular, standalone learning experience, or team up-skilling initiative. Process Excellence is a key attribute in today’s progressive organizations. Understanding how to evaluate, optimize, improve, and measure business process is critical to maintain quality in overall organizational performance. Regardless of a LEAN, Six-Sigma, or Project Based organizational design, the processes that drive work-flow, must be agile, adaptive, and measured by productivity. This course focuses on the essential elements of Process Excellence and gives participants a strong foundation for the core competencies required to manage process across varied business verticals. Participants will enhance their experience by interacting with imbedded scenarios, participating in table exercises, building a personal action plan, and sharing with their peers.
Learning Modules
- Evaluate processes
- Optimize processes
- Improve processes
- Measure processes
Who Should Attend
Any professional responsible for process management across any business vertical.
Delivery Modality and Duration Options
On-Site Instructor Led Training (OILT):
- Accelerated Course = 2 learning modules/blend delivered in a half day
- Full course = 4 learning modules delivered in one day
Virtual Instructor Led Training (VILT):
- Accelerated Course = 2 learning modules/blend delivered in one 3.5 hour session
- Full course = 4 learning modules delivered in two 3.5 hour sessions
Customize your Organizations Learning Experience
- Personalize – courses with scenarios, thought leader questions, exercises, and personal action plans
- Supplement – courses with eLearning
- Measure – courses with performance tools and coaching programs
Apply Certification/Re-certification credits to select courses
- Project Management Institute (PMI)®
- International Institute of Business Analysis (IIBA)®
- Society of Human Resource Management® (SHRM)