Process Excellence

Course Code: AMS2089

This AMS course provides a deep insight to the skills, tools, and techniques associated with Process Excellence, and can be used as part of a progressive curricular, standalone learning experience, or team up-skilling initiative. Process Excellence is a key attribute in today’s progressive organizations. Understanding how to evaluate, optimize, improve, and measure business process is critical to maintain quality in overall organizational performance. Regardless of a LEAN, Six-Sigma, or Project Based organizational design, the processes that drive work-flow, must be agile, adaptive, and measured by productivity. This course focuses on the essential elements of Process Excellence and gives participants a strong foundation for the core competencies required to manage process across varied business verticals. Participants will enhance their experience by interacting with imbedded scenarios, participating in table exercises, building a personal action plan, and sharing with their peers.

Learning Modules 

  • Evaluate processes
  • Optimize processes
  • Improve processes
  • Measure processes

Who Should Attend

Any professional responsible for process management across any business vertical.

Delivery Modality and Duration Options

On-Site Instructor Led Training (OILT):

  • Accelerated Course  = 2 learning modules/blend delivered in a half day
  • Full course = 4 learning modules delivered in one day

Virtual Instructor Led Training (VILT):

  • Accelerated Course = 2 learning modules/blend delivered in one 3.5 hour session
  • Full course = 4 learning modules delivered in two 3.5 hour sessions

Customize your Organizations Learning Experience

  • Personalize courses with scenarios, thought leader questions, exercises, and personal action plans
  • Supplement courses with eLearning
  • Measure courses with performance tools and coaching programs

Apply Certification/Re-certification credits to select courses 

  • Project Management Institute (PMI)®
  • International Institute of Business Analysis (IIBA)®
  • Society of Human Resource Management® (SHRM)