Building Process Excellence: Assessment to Optimization

In this training course you will learn how to Achieve Process Excellence with the tools to meet KPIs and streamline workflows.

AMS Course Code: 332

Course Description

This thorough training course provides you with the vital skills and knowledge needed to optimize processes, boost efficiency, and foster ongoing improvement in your organization. It is designed for both experienced professionals and those new to process management, offering practical tools, methodologies, and best practices to attain excellence in processes.

Visit the AMS Client-Centric Engagement Model below, to learn about other customization options or Contact Us to discuss your unique needs. Our modulated content inventory coupled with our proprietary 4x4 design model affords our clients a wide range of scalable options. Visit out Full Course Catalog to explore related topics.

Delivery Options

This program is delivered on-site in one full day or virtually in two 3.5-hour sessions.

Course Modules

Evaluate Processes

  • Assessing current process efficiency

  • Identifying key performance indicators (KPIs)

  • Benchmarking against industry standards

  • Utilizing evaluation tools and techniques

Improve Processes

  • Applying Continuous Quality Improvement (CQI) tools

  • Developing improvement strategies

  • Engaging stakeholders for process refinement

  • Monitoring and adjusting improvements

Optimize Processes

  • Conducting gap analysis

  • Streamlining workflow for better output

  • Implementing best practices for optimization

  • Leveraging technology for process enhancement

Measure Processes

  • Setting up metrics for performance measurement

  • Using data analytics for process insights

  • Regularly reviewing process performance

  • Ensuring alignment with organizational goals

Who Should Attend

The Process Excellence Training Course is beneficial for any professional responsible for process management across various business verticals.

Client-Centric Engagement Model

Professional Development Training

Each learning module in our course descriptions represent 90 minutes of instruction. Your selection of learning modules and sub-topics, preferred delivery modality, and custom design elements (as noted below), will determine the course duration and ultimate “best solution” to meet your unique learning needs. Our proprietary and innovative “4x4” design model, expert level facilitators, and modulated content library is the gateway to high-impact and agile learning experiences that result in immediate skills application.

AMS Professional Development Training Model for Engagement

For the Team

  • Teams of eight or more participants, delivered On-Site or Live Online with the option to customize your learning experience.

For the Individual

Customize your Learning Experience

  • Customize with instructional design options including scenarios, thought leader questions, and exercises
  • Select delivery modality and manage course durations based on content selection
  • Mix and match learning modules & sub-topics to create the most highly customized learning experience
  • Create learning tracks by linking courses & learning modules with connective application exercises over a predetermined timeline
  • Support content with correlating Research Articles
  • Enhance skills application with Performance Coaching
  • Earn select industry and academic accreditations
  • Organizational Learning & Development (L&D) Framework Best Practice
  • Integrate Digital Resources – Thought Leader Interviews  Insights Podcast

Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together, your journey to excellence starts here.