Professional Development Training

Performance Management

Course Code: AMS234

Performance Management, best practices provide a systematic approach to setting expectations for employees, ensuring objectives are realistic and attainable. It is the basis for ongoing, constructive dialogue between employee and manager, not just during the “review moment.” There are three fundamental managerial skills in Performance Management; preparation and monitoring of well-written objectives, coaching that includes the art of feedback, and managing the process in a culturally sensitive way to enable a full contribution from all constituents involved. This course provides managerial tools to prepare plans, deliver appropriate performance feedback, correct and/or reward performance, and evaluate employee progress.

Learning Modules 

  • Understand the Performance Management model
  • Prepare well written Performance Management goals
  • Effectively conduct performance appraisals
  • Understand Performance Management and staff development

Who Should Attend

All levels of managers who manage within people, process, technology, and organization will benefit by taking this course.

Blended Delivery Modality and Duration Options


  • Accelerated Course  = 2 learning modules delivered in a half day
  • Full course = 4 learning modules delivered in one day

Live Online

  • Accelerated Course = 2 learning modules delivered in one 3.5 hour session
  • Full course = 4 learning modules delivered in two 3.5 hour sessions

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