Professional Development Training

Negotiation Skills

Course Code: AMS247

Negotiation Skills are critical, whether it’s allocating resources for a project, funding a new initiative, or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. But few people understand the structure, techniques and approaches available to them as they seek to positively influence an outcome. This course focuses on solving the problem and closing the gap between what both parties want. This hands-on workshop gives you a step-by-step guide to plan, conduct, control, and succeed at negotiations of all levels.

Learning Modules 

Understanding Negotiation

    • What is negotiation?
    • Successful negotiations
    • Common pitfalls
    • Negotiation process

Preparing for the Negotiation

    • Doing your homework
    • Who wants what?
    • BATNA
    • Trade-off matrix

Executing the Negotiation Process

    • Principled negotiation guidelines
    • Negotiating styles
    • Negotiation tactics
    • Skillful questioning and listening

Communication & Influence

    • Influencing strategies
      Gaining power in negotiations
      Handling opposition
      Closing the negotiation

Who Should Attend

Any professional who engages in negotiations would benefit from taking this course as a catalyst to build their capability to influence, win negotiations, and form better partnerships of respect.

Engagement Options

Enterprise – for corporate groups of eight or more participants, delivered On-Site or Live Online with access to customize your learning experience as noted below. Contact Us to Discuss Your Unique Needs> 

  • On-Site
    • Accelerated Course = 2 learning modules delivered in a half day
    • Full course = 4 learning modules delivered in one day
  • Live Online
    • Thought Leader Series = topical overview delivered in a 1-hour session
    • Accelerated Course = 2 curated learning modules delivered in one 3.5-hour session
    • Full course = 4 learning modules delivered in two 3.5-hour sessions

Open Enrollment – for individual learners or cohorts of less than eight participants, delivered Live Online. Contact Us for Scheduling Options>

Customize your Learning Experience 

  • Personalize Scenarios, Thought Leader Questions, and Exercises
  • Partner via our Stewardship Engagement Model – Watch the Video 
  • Select Delivery Modality and Durations
  • Support Learning with Research Articles
  • Enhance Performance with Performance Coaching
  • Customize Learning Tracks by Linking Courses & Modules
  • Earn Select Industry Accreditations