Negotiation Skills
Course Code: AMS247
Negotiation Skills are critical, whether it’s allocating resources for a project, funding a new initiative, or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. But few people understand the structure, techniques and approaches available to them as they seek to positively influence an outcome. This course focuses on solving the problem and closing the gap between what both parties want. This hands-on workshop gives you a step-by-step guide to plan, conduct, control, and succeed at negotiations of all levels.
Learning Modules
Understanding Negotiation
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- What is negotiation?
- Successful negotiations
- Common pitfalls
- Negotiation process
Preparing for the Negotiation
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- Doing your homework
- Who wants what?
- BATNA
- Trade-off matrix
Executing the Negotiation Process
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- Principled negotiation guidelines
- Negotiating styles
- Negotiation tactics
- Skillful questioning and listening
Communication & Influence
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- Influencing strategies
Gaining power in negotiations
Handling opposition
Closing the negotiation
- Influencing strategies
Who Should Attend
Any professional who engages in negotiations would benefit from taking this course as a catalyst to build their capability to influence, win negotiations, and form better partnerships of respect.
Blended Delivery Modality and Duration Options
On-Site
- Accelerated Course = 2 learning modules delivered in a half day
- Full course = 4 learning modules delivered in one day
Live Online
- Accelerated Course = 2 learning modules delivered in one 3.5 hour session
- Full course = 4 learning modules delivered in two 3.5 hour sessions
Customize your Learning Experience
- Personalize with Scenarios, Thought Leader Questions, Exercises, and Action Plans
- Select Delivery Modality – On-site, VILT, Hybrid
- Scale Course Durations based on Modulated Content
- Extend Learning with Research Articles
- Sustain Performance with Performance Coaching
- Build Learning Tracks by Linking Courses & Modules
- Build your Learning Academy
- Enhance at Desk Application through Business Simulation Training
- Earn Select Industry Accreditations
- Build infrastructure to support a Learning Organization
- Understand our Collaborative Engagement Model
- Supplement smaller cohorts with Open Enrollment Courses