Effective Negotiation Skills

Professional Development Training Course

Learn Effective Negotiation Skills in this comprehensive course. Gain confidence and achieve mutually beneficial outcomes. In this comprehensive course, participants will learn to solve problems and bridge the gap between differing desires and goals through effective negotiation skills. The course is designed to provide practical tools and techniques for achieving mutually beneficial outcomes in any negotiation scenario. With a hands-on approach, this workshop offers a step-by-step guide to planning, conducting, controlling, and succeeding in negotiations of all levels. Participants will gain valuable insights into identifying key interests, developing strategic approaches, and managing the negotiation process with confidence. Whether you are a beginner or an experienced negotiator, this course will enhance your ability to reach agreements that satisfy both parties' needs and create lasting value. Through interactive exercises and real-world examples, attendees will leave with the skills and knowledge to negotiate successfully in any situation, fostering better relationships and achieving their desired results.

Delivery Options

This program is delivered on-site in one full day or virtually in two 3.5-hour sessions.

  • Each course module below lasts 90 minutes and is part of our extensive modulated content inventory. This modular approach to course design allows for cross-title hybrid solutions and dynamic scalability, enabling you to select the most relevant topics for your needs. You can either choose from this title as it is presented or combine other modules from across the catalog to achieve your specific objectives. The AMS team will collaborate with you to build a robust learning experience. Let's Partner ➜

Course Modules

Understanding Negotiation

  • What is negotiation understanding the process of reaching mutual agreement

  • Successful negotiations require preparation communication flexibility and persistence for success

  • Common pitfalls include lack of preparation poor communication and inflexibility

  • Negotiation process involves preparation discussion bargaining closure and implementation steps

Executing the Negotiation Process

  • Principled negotiation guidelines focusing on interests mutual benefits and fairness

  • Negotiating styles various approaches to reach agreements and handle conflicts

  • Negotiation tactics strategic methods to influence outcomes and achieve goals

  • Skillful questioning and listening actively engaging understanding and responding thoughtfully

Preparing for the Negotiation

  • Doing your homework researching and understanding all aspects before negotiation

  • Who wants what identifying each party’s goals interests and priorities clearly

  • BATNA best alternative to a negotiated agreement assessing fallback options

  • Trade-off matrix evaluating and balancing different negotiation outcomes and compromises

Communication & Influence

  • Influencing strategies employing techniques to sway decisions and achieve goals

  • Gaining power in negotiations leveraging strengths to control negotiation dynamics

  • Handling opposition addressing objections maintaining composure and finding solutions

  • Closing the negotiation finalizing agreements ensuring clarity and mutual satisfaction

Who Should Attend

This course is highly beneficial for any professional involved in negotiations. By attending, participants will gain valuable skills to enhance their ability to influence and secure successful outcomes. The course provides practical strategies for winning negotiations and forming partnerships based on mutual respect. Whether you are looking to improve your negotiation techniques, build stronger relationships, or achieve better results in your professional interactions, this course serves as a crucial catalyst for your growth and success.

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