Navigating the Organizational Matrix
Course Code: AMS2085
Navigating the Organizational Matrix is an interactive and experiential program that uses content-focused discussions, individual and team exercises, and role-play to shift participants’ thinking about leading in a matrix environment. Participants learn the basics of what makes an organization a matrix—an organization that relies on cross-functional operations—as they explore the roles and relationships that exist across today’s complex organizations. They acquire tools to help them make the shift from using authority to lead teams to applying collaborative leadership tools and techniques to build buy-in and commitment among varying groups of stakeholders. The course sets the stage for adopting a collaborative leadership approach, building bridges, and managing win-win partnerships.
Learning Modules
Understanding the Matrixed Environment
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- Key Challenges and Opportunities of Leading within a Matrix
- Exploring the Various Types of Matrixes
- Why Culture Matters
- Matrix Management Best Practices
Leading in a Matrixed Environment
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- Inspiring with a Unified Vision
- Communication, Alignment, and Trust
- Developing Shared Targets and Clear Accountabilities
- Becoming a Collective We
Creating a Collaborative Culture
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- Redefining Success: From Narrow Agendas to Bigger Goals
- Building Bridges Across Disciplines
- Collaborative Decision Making and Meeting Management
- Building Relationships Based on Partnership
Influencing with Positive Persuasion
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- Gaining Buy-in Through Influence
- Influence Planning – Diagnosing a Situation
- Effective Tools for Solving Conflicts
- Resolving Cross-Functional Challenges
Who Should Attend
Team Contributors, Executives, Process Owners, Department Heads, and Project/Program managers who have indirect reports, layered stakeholders, and a matrix hierarchy to report through, seeking a better ability to navigate their sphere of influence and understand the up/downstream impacts of their decisions.
Blended Delivery Modality and Duration Options
On-Site
- Accelerated Course = 2 learning modules delivered in a half day
- Full course = 4 learning modules delivered in one day
Live Online
- Accelerated Course = 2 learning modules delivered in one 3.5 hour session
- Full course = 4 learning modules delivered in two 3.5 hour sessions
Customize your Learning Experience
- Personalize with Scenarios, Thought Leader Questions, Exercises, and Action Plans
- Select Delivery Modality – On-site, VILT, Hybrid
- Scale Course Durations based on Modulated Content
- Extend Learning with Research Articles
- Sustain Performance with Performance Coaching
- Build Learning Tracks by Linking Courses & Modules
- Build your Learning Academy
- Enhance at Desk Application through Business Simulation Training
- Earn Select Industry Accreditations
- Build infrastructure to support a Learning Organization
- Understand our Collaborative Engagement Model
- Supplement smaller cohorts with Open Enrollment Courses