Navigating the Matrix
Professional Development Training Course
Navigating the Matrix empowers professionals to lead, influence, and collaborate in complex organizations without formal authority. Participants will develop interpersonal gravity, balance formal and informal power, and lead with trust and respect, ensuring they can inspire and guide teams despite hierarchical constraints.
The course delves into influence frameworks, trust-building behaviors, and stakeholder dynamics, providing clarity on navigating decision-making processes and overcoming resistance. By expanding their sphere of influence and mastering structured collaboration techniques, participants will strengthen partnerships, refine their value proposition, and drive win-win outcomes. Through actionable strategies, learners gain the confidence and skillset to work seamlessly across teams, foster engagement, and maximize productivity in today’s interconnected workplaces.
"We have been running AMS's, Navigating the Matrix course as part of our Leadership Development curriculum for three years and each time they deliver high-impact sessions. The facilitator skill and overall course content is top shelf." - Executive V.P. of Learning at a predominate Health Insurer
Standard Delivery & Schedule
The standard course, as outlined below, is delivered on-site in one full day or virtually in two 3.5-hour sessions. Please explore our ALFSM as seen above to learn more about our customization options.
Course Modules & Learning Objectives
Leading Without Authority
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Challenges of leading without authority managing teams lacking formal power: navigate influence without positional control by fostering collaboration and credibility.
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Creating interpersonal gravity attracting and engaging others through personal charisma: build presence that draws commitment and energizes collective effort.
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Formal vs informal authority balancing structured power and relational influence: integrate positional roles with trust-based dynamics to sustain effectiveness.
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Leading with influence inspiring and guiding teams through trust and respect: cultivate relationships that motivate action and reinforce shared purpose.
Build Credibility and Earn Trust
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Influence model frameworks guiding effective use of power and persuasion: apply structured approaches that strengthen impact and foster constructive outcomes.
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Influence styles different approaches to effectively sway and motivate others: adapt methods to context, tailoring engagement for maximum resonance.
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Key behaviors for earning trust demonstrating integrity, reliability, and empathy: build credibility through consistent actions that reinforce respect and confidence.
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Use positive inquiry to understand others asking insightful and thoughtful questions: deepen relationships by uncovering perspectives and encouraging meaningful dialogue.
Utilize Relationship Gravity
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Expand your sphere of influence by reaching and impacting more individuals: extend your presence strategically to inspire broader engagement and meaningful outcomes.
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Cultivate relationships to build strong connections and mutual support networks: invest in trust and reciprocity that strengthen collaboration and resilience.
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Influence up, down, and sideways effectively navigate hierarchical and peer dynamics: adapt approaches across levels to align priorities and foster shared success.
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Overcome resistance addressing objections and fostering cooperation for achieving goals: respond constructively to challenges, turning barriers into opportunities for progress.
Collaborate for Value
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Become a trusted partner by building reliability, credibility, and strong relationships: demonstrate consistency and integrity that foster confidence and long-term collaboration.
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Develop your value proposition clearly communicate unique benefits and strengths offered: articulate distinct contributions that highlight relevance and competitive advantage.
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Practice reciprocity by giving and receiving support to strengthen partnerships: cultivate mutual exchange that deepens trust and reinforces shared success.
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Plan for win/win solutions creating outcomes beneficial for all parties involved: design strategies that balance interests and generate sustainable, positive results.
Who Should Attend
Navigating the Matrix is ideal for team leaders, individual contributors, and professionals who operate within complex, cross-functional environments. Whether managing without formal authority, collaborating across a matrix, or striving to enhance influence, participants will gain practical tools to build credibility, foster trust, and drive impactful outcomes. Leaders seeking to refine their communication and relationship-building skills will learn to navigate organizational dynamics with clarity, ensuring they can lead effectively, overcome resistance, and maximize productivity in interconnected teams.
Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together, your journey to excellence starts here.