Influencing Skills
Course Code: AMS227
Influencing skills are the most practical combination of communication, negotiation, credibility and persuasion skills. With the help of influencing skills, you will be able to effectively manage colleagues, stakeholders, and the politics of today’s complex organizations. This course will address various techniques and approaches for influencing using persuasive communication, building trust and rapport in order to achieve goals in a positive, effective way.
Learning Modules
Lead without Authority
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- Challenges of Leading without Authority
- Creating Interpersonal Gravity
- Formal vs. Informal Authority
- Leading with Influence
Build Credibility and Earn Trust
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- Influence Model
- Influence Styles
- Key Behaviors for Earning Trust
- Use Positive Inquiry to Understand Others
Utilize Relationship Gravity
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- Expand Your Sphere of Influence
- Cultivate Relationships
- Influence Up, Down and Sideways
- Overcome Resistance
Collaborate for Value
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- Become a Trusted Partner
- Develop Your Value Proposition
- Practice Reciprocity
- Plan for Win/Win Solutions
Who Should Attend
Managers and individual contributors who wish to enhance their relationship building and influencing skills, to be more effective in a matrix environment.
Blended Delivery Modality and Duration Options
On-Site
- Accelerated Course = 2 learning modules delivered in a half day
- Full course = 4 learning modules delivered in one day
Live Online
- Accelerated Course = 2 learning modules delivered in one 3.5 hour session
- Full course = 4 learning modules delivered in two 3.5 hour sessions
Select your Learning Configuration
- Enterprise Training – for corporate groups, delivered On-Site or Live Online
- Open Enrollment Training – for individual learners, delivered Live Online – Contact Us for Scheduled Courses
Customize your Learning Experience
- Personalize with Scenarios, Thought Leader Questions, Exercises, and Action Plans
- Select Delivery Modality
- Scale Course Durations based on Modulated Content
- Extend Learning with Research Articles
- Sustain Performance with Performance Coaching
- Build Learning Tracks by Linking Courses & Modules
- Build your Learning Academy
- Enhance at Desk Application through Business Simulation Training
- Earn Select Industry Accreditations
- Build infrastructure to support a Learning Organization
- Understand our Collaborative Engagement Model