Professional Development Training

Emotional Intelligence

Course Code: AMS2035

Emotional Intelligence (EQ) is vital to achieving professional and leadership success across all personal and business disciplines. The well-being of your staff and teams has never been more critical. Stress factors can impact decision making and other emotionally charged scenarios. EQ is now a mission critical skill for all leaders. This course will illustrate the importance of EQ and provide tools to develop it within your culture.

Learning Modules 

Understand Emotional Intelligence and why it is Important 

    • Define Emotional Intelligence (EQ)
    • Understand the Science that drives our emotional behavior
    • The four quadrants of emotional intelligence
    • EQ vs IQ – the Value of Emotional Intelligence in the Business World

Strategies for Developing EQ

    • Self-awareness
    • Self-Management
    • Social Awareness
    • Relationship Management

Leading with EQ

    • Competencies that strengthen and support EQ
    • Inspiring and Motivating Others
    • Fostering Teamwork and Collaboration
    • Creating an environment that fosters EQ

Developing others EQ

    • Focusing on Strengths
    • Providing Feedback for Forward Action
    • Appreciation of Differences
    • Power of Positivity

Who Should Attend

Anyone seeking a way to better manage their emotional state and reaction to challenges.

Blended Delivery Modality and Duration Options


  • Accelerated Course = 2 learning modules delivered in a half day
  • Full course = 4 learning modules delivered in one day

Live Online

  • Accelerated Course = 2 learning modules delivered in one 3.5-hour session
  • Full course = 4 learning modules delivered in two 3.5-hour sessions

Select your Learning Configuration

  • Enterprise Training – for corporate groups, delivered On-Site or Live Online
  • Open Enrollment Training – for individual learners, delivered Live Online – Contact Us for Scheduled Courses 

Customize your Learning Experience