Emotional Intelligence

Course Code: AMS2035

This AMS course provides a deep insight to the skills, tools, and techniques associated with Emotional Intelligence, and can be used as part of a progressive curricular, standalone learning experience, or team up-skilling initiative. Emotional Intelligence is a key skill in today’s progressive organizations. Emotional Intelligence (EQ). EQ is vital to achieving professional and leadership success. This course will illustrate the importance of EQ, assess and help develop EQ and help develop the EQ of teams. Participants will enhance their experience by interacting with imbedded scenarios, participating in table exercises, building a personal action plan, and sharing with their peers.

Learning Modules 

  • Explain Emotional intelligence and why it is important for personal and professional success
  • List the five competencies that increase emotional intelligence
  • Illustrate how to build trust by displaying sensitivity and concern
  • Use energy and enthusiasm to motivate others 

Who Should Attend

Anyone seeking a way to better manage their emotional state and reaction to challenges.

Delivery Modality and Duration Options

On-Site Instructor Led Training (OILT):

  • Accelerated Course  = 2 learning modules/blend delivered in a half day
  • Full course = 4 learning modules delivered in one day

Virtual Instructor Led Training (VILT):

  • Accelerated Course = 2 learning modules/blend delivered in one 3.5 hour session
  • Full course = 4 learning modules delivered in two 3.5 hour sessions

Customize your Organizations Learning Experience

  • Personalize courses with scenarios, thought leader questions, exercises, and personal action plans
  • Supplement courses with eLearning
  • Measure courses with performance tools and coaching programs

Apply Certification/Re-certification credits to select courses 

  • Project Management Institute (PMI)®
  • International Institute of Business Analysis (IIBA)®
  • Society of Human Resource Management® (SHRM)