Emotional Intelligence: A Mission-Critical Skill for Leaders

In this training course you will discover the importance of Emotional Intelligence (EQ) in the workplace and how EQ can improve culture.

AMS Course Code: 2035

Course Description

As organizations strive for resilience and success, Emotional Intelligence (EQ) emerges as a mission-critical skill for all leaders. The Emotional Intelligence: A Mission-Critical Skill for Leaders course sheds light on the significance of EQ, emphasizing its role in fostering healthy workplace dynamics. Participants will gain practical tools and strategies to cultivate EQ within their organizational culture, ensuring better collaboration, empathy, and overall well-being.

Visit the AMS Client-Centric Engagement Model below, to learn about other customization options or Contact Us to discuss your unique needs. Our modulated content inventory coupled with our proprietary 4x4 design model affords our clients a wide range of scalable options. Visit out Full Course Catalog to explore related topics.

Delivery Options

This program is delivered on-site in one full day or virtually in two 3.5-hour sessions.

Course Modules

Understand Emotional Intelligence

  • Define Emotional Intelligence (EQ)

  • Understand the Science that drives our emotional behavior

  • The four quadrants of emotional intelligence

  • EQ vs IQ - the Value of Emotional Intelligence in the Business World

Strategies for Developing EQ

  • Self-awareness

  • Self-Management

  • Social Awareness

  • Relationship Management

Leading with EQ

  • Competencies that strengthen and support EQ

  • Inspiring and Motivating Others

  • Fostering Teamwork and Collaboration

  • Creating an environment that fosters EQ

Developing others EQ

  • Focusing on Strengths

  • Providing Feedback for Forward Action

  • Appreciation of Differences

  • Power of Positivity

Who Should Attend

Anyone seeking a way to better manage their emotional state and reaction to challenges.

Client-Centric Engagement Model

Professional Development Training

Each learning module in our course descriptions represent 90 minutes of instruction. Your selection of learning modules and sub-topics, preferred delivery modality, and custom design elements (as noted below), will determine the course duration and ultimate “best solution” to meet your unique learning needs. Our proprietary and innovative “4x4” design model, expert level facilitators, and modulated content library is the gateway to high-impact and agile learning experiences that result in immediate skills application.

AMS Professional Development Training Model for Engagement

For the Team

  • Teams of eight or more participants, delivered On-Site or Live Online with the option to customize your learning experience.

For the Individual

Customize your Learning Experience

  • Customize with instructional design options including scenarios, thought leader questions, and exercises
  • Select delivery modality and manage course durations based on content selection
  • Mix and match learning modules & sub-topics to create the most highly customized learning experience
  • Create learning tracks by linking courses & learning modules with connective application exercises over a predetermined timeline
  • Support content with correlating Research Articles
  • Enhance skills application with Performance Coaching
  • Earn select industry and academic accreditations
  • Organizational Learning & Development (L&D) Framework Best Practice
  • Integrate Digital Resources – Thought Leader Interviews – Insights Podcast

Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together, your journey to excellence starts here.

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