Emotional Intelligence
Course Code: AMS2035
Emotional Intelligence (EQ) is vital to achieving professional and leadership success across all personal and business disciplines. The well-being of your staff and teams has never been more critical. Stress factors can impact decision making and other emotionally charged scenarios. EQ is now a mission critical skill for all leaders. This course will illustrate the importance of EQ and provide tools to develop it within your culture.
Learning Modules
Understand Emotional Intelligence and why it is Important
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- Define Emotional Intelligence (EQ)
- Understand the Science that drives our emotional behavior
- The four quadrants of emotional intelligence
- EQ vs IQ – the Value of Emotional Intelligence in the Business World
Strategies for Developing EQ
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- Self-awareness
- Self-Management
- Social Awareness
- Relationship Management
Leading with EQ
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- Competencies that strengthen and support EQ
- Inspiring and Motivating Others
- Fostering Teamwork and Collaboration
- Creating an environment that fosters EQ
Developing others EQ
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- Focusing on Strengths
- Providing Feedback for Forward Action
- Appreciation of Differences
- Power of Positivity
Who Should Attend
Anyone seeking a way to better manage their emotional state and reaction to challenges.
Blended Delivery Modality and Duration Options
On-Site
- Accelerated Course = 2 learning modules delivered in a half day
- Full course = 4 learning modules delivered in one day
Live Online
- Accelerated Course = 2 learning modules delivered in one 3.5-hour session
- Full course = 4 learning modules delivered in two 3.5-hour sessions
Select your Learning Configuration
- Enterprise Training – for corporate groups, delivered On-Site or Live Online
- Open Enrollment Training – for individual learners, delivered Live Online – Contact Us for Scheduled Courses
Customize your Learning Experience
- Personalize with Scenarios, Thought Leader Questions, Exercises, and Action Plans
- Select Delivery Modality
- Scale Course Durations based on Modulated Content
- Extend Learning with Research Articles
- Sustain Performance with Performance Coaching
- Build Learning Tracks by Linking Courses & Modules
- Build your Learning Academy
- Enhance at Desk Application through Business Simulation Training
- Earn Select Industry Accreditations
- Build infrastructure to support a Learning Organization
- Understand our Collaborative Engagement Model