Professional Development Training

Emotional Intelligence

Course Code: AMS2035

Emotional Intelligence (EQ) is vital to achieving professional and leadership success across all personal and business disciplines. The well-being of your staff and teams has never been more critical. Stress factors can impact decision making and other emotionally charged scenarios. EQ is now a mission critical skill for all leaders. This course will illustrate the importance of EQ and provide tools to develop it within your culture.

Learning Modules 

  • Explain Emotional intelligence and why it is important for personal and professional success
  • List the five competencies that increase emotional intelligence
  • Illustrate how to build trust by displaying sensitivity and concern
  • Use energy and enthusiasm to motivate others 

Who Should Attend

Anyone seeking a way to better manage their emotional state and reaction to challenges.

Blended Delivery Modality and Duration Options


  • Accelerated Course = 2 learning modules delivered in a half day
  • Full course = 4 learning modules delivered in one day

Live Online

  • Accelerated Course = 2 learning modules delivered in one 3.5-hour session
  • Full course = 4 learning modules delivered in two 3.5-hour sessions

Select your Learning Configuration

  • Enterprise Training – for corporate groups, delivered On-Site or Live Online
  • Open Enrollment Training – for individual learners, delivered Live Online – Contact Us for Scheduled Courses 

Customize your Learning Experience for Enterprise Training