Professional Development Training

Dynamic Problem Solving

Course Code: AMS2027

Dynamic Problem Solving offers a set of best practices and critical thinking methods to make decisions and formulate sustainable solutions. This course provides the knowledge, skills, tools, and techniques to succeed in solving a wide range of problems. It also examines critical and creative thinking in both framing and solving problems from a leadership perspective. Participants will experience a dynamic learning experience to test their new skills and apply them to real-time work scenarios.

Learning Modules 

Problem Solving

    • 6 Step Problem Solving Process
    • Core Skills for Solving Problems
    • Strategic Thinking
    • Whole Brain Thinking

Framing and Solving Problems

    • Problem Framing
    • Problem Analysis Factors
    • Defining the Problem
    • Causal Analysis

Creative and Critical Thinking

    • Critical & Creative Thinking
    • Pathways to Creative Thinking
    • Thinking Traps
    • Evaluating Solutions Options

Implementing Decisions  

    • Decision Making Challenges
    • CRISP Decision-Making Process
    • Decision Making Tools & Techniques
    • Plan for Action

Who Should Attend

Teams, Leaders, and Individual Contributors, seeking to enhance their skills around the daily, strategic, and complex problem/decision making process, will benefit from this program.

Blended Delivery Modality and Duration Options


  • Accelerated Course = 2 learning modules delivered in a half day
  • Full course = 4 learning modules delivered in one day

Live Online

  • Accelerated Course = 2 learning modules delivered in one 3.5-hour session
  • Full course = 4 learning modules delivered in two 3.5-hour sessions

Select your Learning Configuration

  • Enterprise Training – for corporate groups, delivered On-Site or Live Online
  • Open Enrollment Training – for individual learners, delivered Live Online – Contact Us for Scheduled Courses 

Customize your Learning Experience