Dynamic Problem Solving
Training Course
Strengthen complex problem solving through root cause analysis, collaboration, data insight, and creative decision-making.
Dynamic Problem Solving helps organizations develop leaders, managers, teams, project contributors, and individual professionals who need to approach complex challenges with clearer structure, stronger collaboration, and more disciplined decision-making. Anchored in our 4x4 Instructional Design Model℠ and AI-Powered Diagnostic & Customization Framework℠, the course meets participants at the right level, guides practical skill application, and helps teams build the habits needed to move from problem awareness to practical action with greater confidence and follow-through. Depending on selected modular content, customization needs, delivery modality, and client purpose, the experience can range from a focused 90-minute session to a multi-day program of up to three full days, creating a flexible, action-learning pathway for scalable problem-solving capability development. This course can also be stacked within a solution set to support AMS Advisory consulting solutions.
Course Description
Learning Themes
This course is built around selected learning themes informed by current trends, research, and established talent models:
- Collaborative Decision-Making, Holistic Evaluation, Active Listening, and Communication
- Critical Thinking, Problem Definition, Root Cause Analysis, SWOT, and Brainstorming
- Decision Trees, Cost-Benefit Analysis, Information Organization, and Action Selection
- Assumption Testing, Cause-and-Effect Diagrams, 5 Whys, SCAMPER, and Data Visualization
- Problem-Solving Styles, Solution Evaluation, Implementation, and Outcome Monitoring
Course Customization
Applying the AI-Powered Diagnostic & Customization Framework℠ and 4x4 Training Design Model℠ calibrates the course for:
- Pre-Training Survey Insights and Cohort Readiness Patterns
- Problem-Solving Experience Level, Role Mix, and Decision-Making Context
- Client Business Challenges, Data Environment, Operating Priorities, and Collaboration Norms
- Selected Modular Content, Duration, and Delivery Modality
- Scenario, Exercise, Case Example, and Application Emphasis
Applied Learning Outcomes
Converting dynamic problem-solving concepts into practical workplace behaviors enables participants to:
- Frame Problems Clearly by Defining Boundaries, Key Factors, Assumptions, and Desired Outcomes
- Use Root Cause Analysis, SWOT, Brainstorming, and Decision Tools to Evaluate Options
- Gather, Organize, and Analyze Information to Identify Patterns, Risks, and Insights
- Apply Creative and Critical Thinking to Generate Practical, Well-Reasoned Solutions
- Implement Decisions with Clear Actions, Monitoring Practices, and Outcome Review
Activity Design
Engaging participants through scenario-driven practice and action-learning activities may include:
- Problem Framing and Boundary Definition Exercise
- Root Cause Analysis, 5 Whys, and Cause-and-Effect Diagram Practice
- Collaborative Decision-Making and Active Listening Scenario
- Decision Tree, Cost-Benefit, and Option Evaluation Workshop
- SCAMPER, Brainstorming, and Creative Solution Development Activity
- Data Visualization, Implementation Planning, and Outcome Review Exercise
Skills in Practice
Applying dynamic problem-solving skills enables participants to:
- Clarify Complex Problems Before Jumping to Solutions
- Identify Root Causes, Assumptions, Constraints, and Decision Drivers
- Use Data, Dialogue, and Analytical Tools to Compare Solution Options
- Strengthen Collaboration Through Active Listening and Open Communication
- Develop Creative, Practical Solutions that Fit Business Realities
- Monitor Decision Impact and Adjust Actions Based on Evidence and Feedback
Collaborative Engagement Model
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