The Benefits of Design Thinking in Agile Environments

In this training course you will learn to unlock the potential of Design Thinking in an Agile environment and drive innovation.

AMS Course Code: 1133

Course Description

It is traditionally used to define solutions in situations where the quantum or end result is poorly defined. By adopting an Agile approach to Design Thinking, more refined and effective outcomes become apparent in less time.  Additionally, a well-executed Design Thinking process will enhance collaboration and innovation across the enterprise, development teams, and general Product Owner community.

Visit the AMS Client-Centric Engagement Model below, to learn about other customization options or Contact Us to discuss your unique needs. Our modulated content inventory coupled with our proprietary 4x4 design model affords our clients a wide range of scalable options. Visit out Full Course Catalog to explore related topics.

Delivery Options

This program is delivered on-site in one full day or virtually in two 3.5-hour sessions.

Course Modules

Understanding Design Thinking

  • Empathy Mapping: Techniques for understanding users’ needs, feelings, and pain points

  • Persona Development: Creating detailed user personas to inform design decisions

  • Problem Framing: Defining the problem space clearly before ideation

  • User Research Methods: Conducting interviews, surveys, and observations to gather insights

Mapping the Process

  • User Journey Mapping: Visualizing the user’s experience throughout a process

  • Storyboarding: Creating visual narratives to explore solutions

  • Prototyping: Iteratively building and testing low-fidelity designs

  • Process Flow Diagrams: Mapping out steps and interactions in a workflow

Strategic & Critical Thinking

  • SWOT Analysis: Evaluating strengths, weaknesses, opportunities, and threats

  • Scenario Planning: Anticipating future scenarios and planning accordingly

  • Risk Assessment: Identifying potential risks and developing mitigation strategies

  • Decision Matrix: Evaluating options based on criteria and priorities

Applying Tools & Techniques

  • Brainstorming Sessions: Facilitating creative idea generation

  • Mind Mapping: Organizing thoughts and connections visually

  • Rapid Prototyping: Quickly creating tangible representations of concepts

  • User Testing: Gathering feedback from real users to refine designs

Who Should Attend

Professionals, Product Owners, Devop Leads, and Project Managers who are seeking to enhance their critical thinking, collaboration, innovation, and decision-making skills within an Agile environment would benefit from this course.

Client-Centric Engagement Model

Professional Development Training

Each learning module in our course descriptions represent 90 minutes of instruction. Your selection of learning modules and sub-topics, preferred delivery modality, and custom design elements (as noted below), will determine the course duration and ultimate “best solution” to meet your unique learning needs. Our proprietary and innovative “4x4” design model, expert level facilitators, and modulated content library is the gateway to high-impact and agile learning experiences that result in immediate skills application.

AMS Professional Development Training Model for Engagement

For the Team

  • Teams of eight or more participants, delivered On-Site or Live Online with the option to customize your learning experience.

For the Individual

Customize your Learning Experience

  • Customize with instructional design options including scenarios, thought leader questions, and exercises
  • Select delivery modality and manage course durations based on content selection
  • Mix and match learning modules & sub-topics to create the most highly customized learning experience
  • Create learning tracks by linking courses & learning modules with connective application exercises over a predetermined timeline
  • Support content with correlating Research Articles
  • Enhance skills application with Performance Coaching
  • Earn select industry and academic accreditations
  • Organizational Learning & Development (L&D) Framework Best Practice
  • Integrate Digital Resources – Thought Leader Interviews – Insights Podcast

Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together, your journey to excellence starts here.

Contact Us