Consulting Skills
Course Code: AMS2050
Consulting Skills are the underpinning keys to success when providing advisory guidance to clients across any industry. This course will utilize a framework of roles, behaviors, disciplines, and processes required to support critical scenarios that consultants may encounter during complex internal/external engagements. The course will focus on consultants as individuals, team members, managers, and leaders, across multiple disciplines, bringing them together to create a refined skills and behavioral model. Participants will benefit from a better understanding of how their skills can create pathways to solutions for many challenges that might confront them during the course of a business cycle, regardless of industry.
Learning Modules
Define the Role of the Consultant
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- Purpose Driven Consultants
- Varying Hats Consultants Wear
- The Consulting Lifecycle
- Core Consulting Skills
Partnering with Clients
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- Behaviors of an Effective Consultant
- Becoming a Trusted Advisor
- Understand the Client’s Needs
- Establish Guidelines for Client Collaboration
Understanding the Issue or Opportunity
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- Set Up the Discovery Strategy
- Get a Clearer Picture
- Conflict Management Strategies
- Dealing with Client Resistance
Managing the Client Engagement Cycle
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- Prepare for the Feedback Meeting
- Structure the Feedback Meeting
- The Elements of Engagement
- Communication Styles
Who Should Attend
Any professional seeking to enhance advisory capabilities by better defining client needs, scope, and path forward within a standardized consulting engagement model.
Blended Delivery Modality and Duration Options
On-Site
- Accelerated Course = 2 learning modules delivered in a half day
- Full course = 4 learning modules delivered in one day
Live Online
- Accelerated Course = 2 learning modules delivered in one 3.5 hour session
- Full course = 4 learning modules delivered in two 3.5 hour sessions
Customize your Learning Experience
- Personalize with Scenarios, Thought Leader Questions, Exercises, and Action Plans
- Select Delivery Modality – On-site, VILT, Hybrid
- Scale Course Durations based on Modulated Content
- Extend Learning with Research Articles
- Sustain Performance with Performance Coaching
- Build Learning Tracks by Linking Courses & Modules
- Build your Learning Academy
- Enhance at Desk Application through Business Simulation Training
- Earn Select Industry Accreditations
- Build infrastructure to support a Learning Organization
- Understand our Collaborative Engagement Model
- Supplement smaller cohorts with Open Enrollment Courses