Professional Development Training

Consulting Skills

Course Code: AMS2050

Consulting Skills are the underpinning keys to success when providing advisory guidance to clients across any industry. This course will utilize a framework of roles, behaviors, disciplines, and processes required to support critical scenarios that consultants may encounter during complex internal/external engagements. The course will focus on consultants as individuals, team members, managers, and leaders, across multiple disciplines, bringing them together to create a refined skills and behavioral model. Participants will benefit from a better understanding of how their skills can create pathways to solutions for many challenges that might confront them during the course of a business cycle, regardless of industry.

Learning Modules

Define the Role of the Consultant

    • Purpose Driven Consultants
    • Varying Hats Consultants Wear
    • The Consulting Lifecycle
    • Core Consulting Skills

Partnering with Clients

    • Behaviors of an Effective Consultant
    • Becoming a Trusted Advisor
    • Understand the Client’s Needs
    • Establish Guidelines for Client Collaboration

Understanding the Issue or Opportunity

    • Set Up the Discovery Strategy
    • Get a Clearer Picture
    • Conflict Management Strategies
    • Dealing with Client Resistance

Managing the Client Engagement Cycle

    • Prepare for the Feedback Meeting
    • Structure the Feedback Meeting
    • The Elements of Engagement
    • Communication Styles

Who Should Attend

Any professional seeking to enhance advisory capabilities by better defining client needs, scope, and path forward within a standardized consulting engagement model.

Engagement Options

Enterprise – for corporate groups of eight or more participants, delivered On-Site or Live Online with access to customize your learning experience as noted below. Contact Us to Discuss Your Unique Needs> 

  • On-Site
    • Accelerated Course = 2 learning modules delivered in a half day
    • Full course = 4 learning modules delivered in one day
  • Live Online
    • Thought Leader Series = topical overview delivered in a 1-hour session
    • Accelerated Course = 2 curated learning modules delivered in one 3.5-hour session
    • Full course = 4 learning modules delivered in two 3.5-hour sessions

Open Enrollment – for individual learners or cohorts of less than eight participants, delivered Live Online. Contact Us for Scheduling Options>

Customize your Learning Experience