Professional Development Training

Consulting Skills

Course Code: AMS2050

Consulting Skills are the underpinning keys to success when providing advisory guidance to clients across any industry. This course will utilize a framework of roles, behaviors, disciplines, and processes required to support critical scenarios that consultants may encounter during complex internal/external engagements. The course will focus on consultants as individuals, team members, managers, and leaders, across multiple disciplines, bringing them together to create a refined skills and behavioral model. Participants will benefit from a better understanding of how their skills can create pathways to solutions for many challenges that might confront them during the course of a business cycle, regardless of industry.

Learning Modules

Define the Role of the Consultant

    • Purpose Driven Consultants
    • Varying Hats Consultants Wear
    • The Consulting Lifecycle
    • Core Consulting Skills

Partnering with Clients

    • Behaviors of an Effective Consultant
    • Becoming a Trusted Advisor
    • Understand the Client’s Needs
    • Establish Guidelines for Client Collaboration

Understanding the Issue or Opportunity

    • Set Up the Discovery Strategy
    • Get a Clearer Picture
    • Conflict Management Strategies
    • Dealing with Client Resistance

Managing the Client Engagement Cycle

    • Prepare for the Feedback Meeting
    • Structure the Feedback Meeting
    • The Elements of Engagement
    • Communication Styles

Who Should Attend

Any professional seeking to enhance advisory capabilities by better defining client needs, scope, and path forward within a standardized consulting engagement model.

Blended Delivery Modality and Duration Options


  • Accelerated Course  = 2 learning modules delivered in a half day
  • Full course = 4 learning modules delivered in one day

Live Online

  • Accelerated Course = 2 learning modules delivered in one 3.5 hour session
  • Full course = 4 learning modules delivered in two 3.5 hour sessions

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