Professional Development Training

Communicating with Purpose and Confidence

Course Code: AMS2088

Communicating with Purpose and Confidence will enable participants to build and deliver powerful, clear, convincing, communications.  Whether presenting to senior management, an audience of your peers, or a client group, this program will provide each participant with the concepts and tools to effectively communicate their message to build rapport and gain the audience’s approval.

Learning Modules 

Communication 101

    • 3 C’s of Communication Best Practices
    • 4 Steps for Communicating Effectively
    • Know Your Objective
    • Know Your Audience

Developing & Delivering a Powerful Message

    • Crafting Your Message
    • Projecting a Positive Image
    • Non-verbal Communication
    • Building Connection & Rapport

Managing Conflict

    • What is Conflict?
    • Conflict Management Styles
    • Tools for Successful Interactions
    • Staying in Purposeful Dialog

Practicing Inclusion

    • Deconstructing Bias: SEEDS model
    • Becoming Culturally Aware
    • What Does an Inclusive Culture Look Like?
    • Building Habits for Inclusion

Who Should Attend

This session is designed for professionals, who need to present complex information to various audiences, positively persuade them and gain their support.

Engagement Options

Enterprise – for corporate groups of eight or more participants, delivered On-Site or Live Online with access to customize your learning experience as noted below. Contact Us to Discuss Your Unique Needs> 

  • On-Site
    • Accelerated Course = 2 learning modules delivered in a half day
    • Full course = 4 learning modules delivered in one day
  • Live Online
    • Thought Leader Series = topical overview delivered in a 1-hour session
    • Accelerated Course = 2 curated learning modules delivered in one 3.5-hour session
    • Full course = 4 learning modules delivered in two 3.5-hour sessions

Open Enrollment – for individual learners or cohorts of less than eight participants, delivered Live Online. Contact Us for Scheduling Options>

Customize your Learning Experience 

CONTACT US TO DISCUSS YOUR UNIQUE NEEDS>