Delivery Options
This program is delivered on-site in one full day or virtually in two 3.5-hour sessions.
Course Modules
Effective Communication and Active Listening
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Questioning Techniques: Master open-ended questions to encourage deeper exploration
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Empathetic Listening: Understand clients’ perspectives and emotions without judgment
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Feedback Delivery: Provide constructive feedback that supports growth and self-awareness
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Nonverbal Communication: Pay attention to body language and tone during coaching sessions
Coaching Models and Frameworks
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GROW Model: Understand the Goal, Reality, Options, and Way Forward framework
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Solution-Focused Coaching: Focus on solutions rather than problems
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Strengths-Based Approach: Identify and leverage clients’ existing strengths
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Appreciative Inquiry: Explore positive experiences and envision a desired future
Goal Setting and Accountability
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SMART Goals: Help clients set Specific, Measurable, Achievable, Relevant, and Time-bound goals
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Action Plans: Collaborate on actionable steps to achieve those goals
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Progress Tracking: Establish regular check-ins to monitor progress and adjust as needed
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Motivation and Encouragement: Keep clients motivated and accountable throughout the process
Business Acumen and Industry Knowledge
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Understanding Business Context: Familiarize yourself with various industries and organizational structures
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Market Trends: Stay informed about industry trends, market shifts, and emerging technologies
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Financial Literacy: Understand basic financial concepts relevant to business decisions
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Leadership and Change Management: Equip clients with leadership skills and change management strategies
Who Should Attend
Executives, managers or anyone with a desire for self-development, or the desire to develop others.
Client-Centric Engagement Model
Professional Development Training
Each learning module in our course descriptions represent 90 minutes of instruction. Your selection of learning modules and sub-topics, preferred delivery modality, and custom design elements (as noted below), will determine the course duration and ultimate “best solution” to meet your unique learning needs. Our proprietary and innovative “4x4” design model, expert level facilitators, and modulated content library is the gateway to high-impact and agile learning experiences that result in immediate skills application.
For the Team
- Teams of eight or more participants, delivered On-Site or Live Online with the option to customize your learning experience.
For the Individual
- Individual learners or cohorts of less than eight participants, delivered Live Online based on prescheduled courses. Contact Us for Scheduling Options>
Customize your Learning Experience
- Customize with instructional design options including scenarios, thought leader questions, and exercises
- Select delivery modality and manage course durations based on content selection
- Mix and match learning modules & sub-topics to create the most highly customized learning experience
- Create learning tracks by linking courses & learning modules with connective application exercises over a predetermined timeline
- Support content with correlating Research Articles
- Enhance skills application with Performance Coaching
- Earn select industry and academic accreditations
- Organizational Learning & Development (L&D) Framework Best Practice
- Integrate Digital Resources – Thought Leader Interviews – Insights Podcast
Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together, your journey to excellence starts here.