Process Excellence

Process Excellence is achieved through a series of repeatable actions, technology interfaces, or operations resulting in an optimized output, and/or a product or service. Such excellence can be accomplished by integrating data, workflow analysis, artificial intelligence/process learning and talent.

Best Practice Implementation Considerations 

There are many benefits to re-evaluating processes. Some of those benefits are:

• Process productivity improvement
• Risk reduction
• Quality improvement
• Increased stakeholder satisfaction
• Continual technology integration improvement
• Compliance benefits
• Employee morale boost
• Improved revenue and profitability

Try this procedure to determine if your processes are hitting the mark and make improvements:

• Determine the as-is and to-be high level process outcomes
• Use best practice workflow modeling techniques to map out the process
• Establish critical points within the process
• Identify obvious process waste areas and modify as appropriate
• Define the integration and application of AI within the process for ongoing improvement
• Set up measurement criteria and a monitoring system to determine if the measurement is within variance
• Continually monitor the process and make any changes on the spot to keep the process within the measurement criteria

Best Practice Summary 

AMS can help your organization efficiently identify business process improvement opportunities.  This effort will lead to increased ROI, productivity enhancement, and overall quality improvement.