Client

The client is a multi-national engineering consulting firm that provides facility design and construction services to healthcare, academic, and other organizations.

Challenge

Provide guidance to help the management leadership understand the functional barriers that are inhibiting effective teamwork, resource management, and project execution.

Solution

We developed a workshop to facilitate improved teamwork with the goals of a unified organization vision, improved levels of trust and collaboration, and breaking down of the functional barriers to an effective project-driven organization. Building upon the results of the workshop, a cross-functional team performs a workflow analysis to provide an understanding of the inefficiencies and establish new project execution processes, roles, and responsibilities. This leads to the expansion of the existing project charter to a comprehensive Project Plan template to provide a better foundation for project execution management and control. The resource management requirements are examined, and improvement opportunities identified. An integrated demand planning, capacity planning, and resource management process creates a solid structure for day-to-day resource monitoring and control. Finally, the organization levels of management are reviewed to determine the appropriate structure to support the streamlined project execution processes.

Benefits

The above approach results in several positive outcomes. Higher morale among team members leads to improved teamwork and a more cohesive working environment. This, in turn, fosters more effective collaboration between departments, ensuring that different parts of the organization work together seamlessly. The streamlined organization structure enhances efficiency and clarity, making it easier for teams to navigate processes and responsibilities.

Furthermore, the approach leads to improved project execution processes, resulting in more consistent and effective resource management. This ensures that resources are allocated appropriately and utilized optimally. The removal of inefficiencies directly contributes to increased project revenue, as projects are completed more efficiently and with better outcomes.

Additionally, the organization experiences increased capacity, allowing more projects to flow through the system without bottlenecks. This approach also highlights skill gaps and training needs, enabling the organization to address these areas proactively and ensure that team members are well-equipped to meet project demands.