Process Reengineering Effort

In this solution briefing we will showcase how our client improved their quality through a structured Process Reengineering effort.

AMS Briefing Code: 731

Briefing Description

Process Reengineering can enable the integration of artificial intelligence, automation, and lean operating structures designed into all critical workflows. Also, collect data on technical and business process in relation to the enterprise, strategy, and execution models. This encompasses PMO, CoEs, direct business units and all cross functional level 1,2 and 3 workflows. The objective was to map, model, and set a path forward to accomplish current/end-state transformation, resulting in recognized optimization.

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Client

The Client is a world leader across a range of state-of-the-art technology for military and civilian government customers primarily in the U.S., Canada, Australia, the Middle East and Asia.

Challenge

The client was seeking a more effective way to scale operational process while embracing workflow that would have compliance measures due to the footprint in a highly regulated and governmental space. Due to acquisition, growth and diversity in services the organization was experiencing redundancy, quality and cycle time failures within process and project-based work. Additionally, cost was being enhanced due to legacy system integration and miss-aligned core competencies across the middle management staff.

Solution

AMS leveraged a best practice assessment process to establish a current operational norm baseline and then performed targeted data collection activity with both focus group sessions and digital surveys across business and technology LOBs. Upon completed data collection, core structure review and process observation, a stratified narrative and statistical report was generated to highlight gaps that could lead to breakdown based on pre-determined performance criteria. Upon completion of the survey, data stratification and recommended action plan, AMS was able to create a detailed project execution plan and share in the collaborative implementation of change-based elements aligning to, people, process, organization and technology.

Benefits

The client was able to transform strategic, operational and tactical business and technology process while maintaining an on-going workflow. This was enhanced with better alignment of core competency, an enhanced talent acquisition model and imbedded understanding of process flow which resulted in better training, measurement and ongoing improvement cycles.

Client-Centric Engagement Models

By leveraging our collaborative engagement models, we partner with our clients to understand their unique needs through formal data collection, rigorous gap analysis, and solution customization. This methodical approach leads to high-impact solutions, rendering “leave behind” value that our clients measure in sustainable performance improvement.

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Our Commitment to Excellence

Advanced Management Services, Inc. (AMS) is a premier Organizational Development consulting firm. Since 1994, AMS has been serving cross-industry Fortune 500 companies, mid-market businesses, high-growth firms, and government entities with innovative business solutions. 

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What Our Clients Say

At AMS, our clients’ testimonials speak volumes about our commitment to excellence. Our tailored solutions have consistently driven sustainable growth and outstanding results for our clients, you can learn more about the details of how we helped them exceed their objectives in our Solution Briefings or Contact Us to discuss your unique needs.

Clients Speak

"The team at AMS provided some of the best corporate training we ever received. The consultant's ability to fully understand our industry and how the PM space was impacted and complimented by the Business Analyst function was outstanding. I would recommend the AMS team to anyone seeking a knowledgeable and insightful relationship with a consulting firm."

- Manager of Training at a Leading National Insurance Company

"AMS coaches are top shelf and bring a depth of experience seldomly found at other coaching firms. The executive level of the team and how they collaborate along the journey is an extraordinary wealth of knowledge."

-COO at a Global Manufacturer of Industrial Components

“The team at AMS was impressive from the first time we met them. I have personally interviewed many large training companies, but the folks at AMS were heads and tails above the rest because of their flexibility, desire to be true partners and level of subject matter expertise. I would recommend AMS to any organization seeking a results driven team of professionals.”

- V.P. Training and Development at an International Retail Chain

"The training we received from the AMS team was insightful, current and tailored to our environment/industry. Because of the training we have been able to improve and sustain performance within the IT PM department."

- Director of Training at a Globally Diversified Healthcare Company

"The experience with my coach from AMS was a critical factor in establishing goals for my team and then being able to lead them through transformation. The results from my efforts were much more impactful because of the direction they provided."

-Director of Engineering at a Global Manufacturer of Industrial Components

"My experience with my AMS coach was extraordinary and far exceeded my expectations in terms of how quickly I was able to apply new ideas and solutions to challenges I was facing. Additionally, I was able to pass along some of the new knowledge and help my team as well. Very happy to have participated in such a solid program."

- COO at a Global Staffing and Talent Agency

"My coach at AMS helped me to clarify and then navigate my career objectives. The sessions led to my gaining more confidence and ultimately my dream job."

-Technology Manager at a Global Digital Retailer

Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together, your journey to excellence starts here.