High Performance Culture Development

In this solution briefing we will explore how our client built a High-Performance Culture Development program and elevated engagement.

AMS Briefing Code: 732

Briefing Description

High Performance Cultures supersede all micro cultures that organizations may operate across the enterprise and illuminate the aspirational as a norm. AMS was called upon to create a strategic framework that could accommodate a shift in the enterprise cultural norms and result in a High-Performance Culture.

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World’s largest banking institution crossing 62 countries.


A group of global executives were brought together to create a globalization strategy that reached beyond cultural norms into organizational optimization. The focus of this team was to identify cultural and behavioral expectations that could be level-set in multiple operational regions. The need to elevate the cultural norm and achieve a high-performance level was the stated objective for the session.


AMS created executive forums and facilitated them in Europe, Middle East, Africa (EMEA), North America, and Asia Pacific (APAC) to highlight cultural and behavioral norms but more importantly to generate an understanding of cultural intelligence. A set of best practices was built to embrace communication, project management, conflict resolution, and strategic thinking interactions between regions. Core competencies were then aligned and built via a scalable training solution.

AMS’s executive-level resources played a pivotal role in shaping a high-performance path forward:

  1. Executive Forums for Cultural Intelligence:

    • AMS orchestrated executive forums across global regions (EMEA, North America, and APAC). These forums served as platforms to:
      • Highlight Cultural Norms: Executives shared insights on cultural nuances, fostering mutual understanding.
      • Behavioral Norms: Discussions centered around behavioral expectations, ensuring alignment across diverse teams.
  2. Cultural Intelligence Development:

    • AMS’s focus went beyond awareness. They aimed to generate cultural intelligence—the ability to navigate cultural differences effectively.
    • Best Practices Sharing: Executives exchanged best practices related to communication, project management, conflict resolution, and strategic thinking.
  3. Core Competencies Alignment:

    • AMS recognized that high performance required a common foundation. They identified core competencies essential for success.
    • Scalable Training Solution: AMS designed a scalable training program to build these competencies. It was customized for each region, considering local context.
  4. Path Forward:

    • The forums and training sessions laid the groundwork. Executives now had a shared understanding of cultural intelligence and best practices.
    • This collective knowledge paved the path forward—a unified approach to high performance, transcending geographical boundaries.


The organization was able to realize greater levels of autonomy in region, which resulted in quicker decision making, more innovative thinking, and risk mitigation. This was realized through an increase in productivity and lowered attrition in multiple regions. In summary, AMS’s executive leadership fostered collaboration, cultural intelligence, and competency alignment, creating a robust framework for sustained high performance.

Client-Centric Engagement Models

By leveraging our collaborative engagement models, we partner with our clients to understand their unique needs through formal data collection, rigorous gap analysis, and solution customization. This methodical approach leads to high-impact solutions, rendering “leave behind” value that our clients measure in sustainable performance improvement.

Client Centric-1
AMS Organizational Development Consulting Model Detail
AMS Professional Development Training Model for Engagement
AMS Performance Coaching Engagement Model

Our Commitment to Excellence

Advanced Management Services, Inc. (AMS) is a premier Organizational Development consulting firm. Since 1994, AMS has been serving cross-industry Fortune 500 companies, mid-market businesses, high-growth firms, and government entities with innovative business solutions. 

Aeronautics - Banking & Finance - Construction & Engineering - Higher Education - Government & Municipal Agencies 

Hospitality - Manufacturing - Pharmeceutical - Research & Development - Scientific 

Transportation - Automotive - Biotech - Professional Services - Energy/Utility/Gas/Oil/Nuclear

Food Processing - Food Service - Healthcare - Information Technology & Artificial Intelligence (AI)

Software Development - Non Proffit & Association Management - Publishing - Retail - Sales & Marketing - Telecommunications

What Our Clients Say

At AMS, our clients’ testimonials speak volumes about our commitment to excellence. Our tailored solutions have consistently driven sustainable growth and outstanding results for our clients, you can learn more about the details of how we helped them exceed their objectives in our Solution Briefings or Contact Us to discuss your unique needs.

Clients Speak

"The team at AMS provided some of the best corporate training we ever received. The consultant's ability to fully understand our industry and how the PM space was impacted and complimented by the Business Analyst function was outstanding. I would recommend the AMS team to anyone seeking a knowledgeable and insightful relationship with a consulting firm."

- Manager of Training at a Leading National Insurance Company

"AMS coaches are top shelf and bring a depth of experience seldomly found at other coaching firms. The executive level of the team and how they collaborate along the journey is an extraordinary wealth of knowledge."

-COO at a Global Manufacturer of Industrial Components

“The team at AMS was impressive from the first time we met them. I have personally interviewed many large training companies, but the folks at AMS were heads and tails above the rest because of their flexibility, desire to be true partners and level of subject matter expertise. I would recommend AMS to any organization seeking a results driven team of professionals.”

- V.P. Training and Development at an International Retail Chain

"The training we received from the AMS team was insightful, current and tailored to our environment/industry. Because of the training we have been able to improve and sustain performance within the IT PM department."

- Director of Training at a Globally Diversified Healthcare Company

"The experience with my coach from AMS was a critical factor in establishing goals for my team and then being able to lead them through transformation. The results from my efforts were much more impactful because of the direction they provided."

-Director of Engineering at a Global Manufacturer of Industrial Components

"My experience with my AMS coach was extraordinary and far exceeded my expectations in terms of how quickly I was able to apply new ideas and solutions to challenges I was facing. Additionally, I was able to pass along some of the new knowledge and help my team as well. Very happy to have participated in such a solid program."

- COO at a Global Staffing and Talent Agency

"My coach at AMS helped me to clarify and then navigate my career objectives. The sessions led to my gaining more confidence and ultimately my dream job."

-Technology Manager at a Global Digital Retailer

Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together, your journey to excellence starts here.