Client
The client is a national distributor of quality controlled foodservice products with distribution facilities in 12 states.
Challenge
Create a core training program and best practice process for the organization’s sales management & operations teams focused on providing skills to help them manage a geographically dispersed group of 500 associates. The client was seeking to bring continuity to communications as well as provide a better platform to keep associates productive without having daily face to face contact.
Solution
The initial focus of this program was pointed at the managers who had the responsibility of training, coaching and reviewing daily work. The AMS team taught them the techniques to better manage in a virtual team environment. This core training program helped them to gain competency beyond “basic” team management skill sets. Such as, performance management in a virtual environment, communicating objectives to a distributed workforce, communicating with a distributed team, and promoting engagement in a virtual environment with technology tools.
Benefits
As a result of the training the organization realized a decrease in turnover and an increase in productivity, measured by their internal performance standards. Based on a sampling of the clients and staff one year after the program it was cited by the CEO that they reduced employee training cost by 5% and over all territory sales by 8% within the sales teams to this initiative. Further analysis proved that after a “structure” was set in place for the distributed team initiative there was a spike in continuity vs. doing “virtual” work in an unorganized environment.
Client-Centric Engagement Models
By leveraging our collaborative engagement models, we partner with our clients to understand their unique needs through formal data collection, rigorous gap analysis, and solution customization. This methodical approach leads to high-impact solutions, rendering “leave behind” value that our clients measure in sustainable performance improvement.
Our Commitment to Excellence
Advanced Management Services, Inc. (AMS) is a premier Organizational Development consulting firm. Since 1994, AMS has been serving cross-industry Fortune 500 companies, mid-market businesses, high-growth firms, and government entities with innovative business solutions.
Aeronautics - Banking & Finance - Construction & Engineering - Higher Education - Government & Municipal Agencies
Hospitality - Manufacturing - Pharmeceutical - Research & Development - Scientific
Transportation - Automotive - Biotech - Professional Services - Energy/Utility/Gas/Oil/Nuclear
Food Processing - Food Service - Healthcare - Information Technology & Artificial Intelligence (AI)
Software Development - Non Proffit & Association Management - Publishing - Retail - Sales & Marketing - Telecommunications
What Our Clients Say
At AMS, our clients’ testimonials speak volumes about our commitment to excellence. Our tailored solutions have consistently driven sustainable growth and outstanding results for our clients, you can learn more about the details of how we helped them exceed their objectives in our Solution Briefings or Contact Us to discuss your unique needs.
"The team at AMS provided some of the best corporate training we ever received. The consultant's ability to fully understand our industry and how the PM space was impacted and complimented by the Business Analyst function was outstanding. I would recommend the AMS team to anyone seeking a knowledgeable and insightful relationship with a consulting firm."
- Manager of Training at a Leading National Insurance Company
"AMS coaches are top shelf and bring a depth of experience seldomly found at other coaching firms. The executive level of the team and how they collaborate along the journey is an extraordinary wealth of knowledge."
-COO at a Global Manufacturer of Industrial Components
“The team at AMS was impressive from the first time we met them. I have personally interviewed many large training companies, but the folks at AMS were heads and tails above the rest because of their flexibility, desire to be true partners and level of subject matter expertise. I would recommend AMS to any organization seeking a results driven team of professionals.”
- V.P. Training and Development at an International Retail Chain
"The training we received from the AMS team was insightful, current and tailored to our environment/industry. Because of the training we have been able to improve and sustain performance within the IT PM department."
- Director of Training at a Globally Diversified Healthcare Company
"The experience with my coach from AMS was a critical factor in establishing goals for my team and then being able to lead them through transformation. The results from my efforts were much more impactful because of the direction they provided."
-Director of Engineering at a Global Manufacturer of Industrial Components
"My experience with my AMS coach was extraordinary and far exceeded my expectations in terms of how quickly I was able to apply new ideas and solutions to challenges I was facing. Additionally, I was able to pass along some of the new knowledge and help my team as well. Very happy to have participated in such a solid program."
- COO at a Global Staffing and Talent Agency
"My coach at AMS helped me to clarify and then navigate my career objectives. The sessions led to my gaining more confidence and ultimately my dream job."
-Technology Manager at a Global Digital Retailer
Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together, your journey to excellence starts here.