Business Analyst Best Practice

Business Analyst Best Practice (BA) Best Practice Design Is key to executing within an Agile or Project driven environment.

Project Description

AMS was called upon to build/validate, and train against core BA best practices that supported the BA/PM function across the enterprise.


The client is a progressive HR, Talent, and Payroll company with a wide footprint in healthcare.


The organization was seeking to gain project efficiencies by adopting a formal business analyst function to liaison between information technology and the business community.


AMS created a custom learning platform to help the organization emphasize the synergies and identify the correlation, between systems and business analysis functions. The custom curriculum was designed with consideration to the learning culture, as well as industry best practices and standards. Correlating scorecards were developed so that the organization could continually measure direct business impact from the training and the at desk application of the new skills.


The client was able to successfully roll-out business analysis training programs across the enterprise. Significant gains were observed through reduced rework as a result of clearer requirements on a tactical level. At a strategic level, business decisions were enhanced by an increased level of alignment in the project selection process and at various stage gates in the integrated BA/PM methodology ensuring that the project portfolio maintains maximum alignment with the strategic planning efforts and execution against them.