Leading Through Crisis
Professional Development Training Course
Navigate turbulent times when Leading Through Crisis. Gain critical skills to lead, respond, and manage during crises while building organizational resilience. This course focuses on the essential elements required to prepare for, respond to, and guide teams through high‑pressure situations, emphasizing best‑in‑class leadership behaviors.
Participants will learn advanced techniques for crisis readiness, effective response strategies, and leadership approaches that inspire confidence and stability. By applying these skills, you will be better equipped to maintain continuity, support your team, and uphold operational integrity during uncertain moments. The practical takeaways from this course strengthen your leadership capability and contribute directly to your organization’s long‑term resilience and success, making it an invaluable development experience for anyone responsible for leading through disruption.
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Foundational Course: Delivery & Schedule
The foundational course, as outlined below, is delivered on-site in one full day or virtually in two 3.5-hour sessions. Please explore our ALFSM as seen above to learn more about our customization, flexible durations, and delivery modality options.
Course Modules & Learning Objectives
Crisis Management vs. Leadership
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Define crisis management and leadership roles: establish clear responsibilities to improve coordination, decision‑making, and overall response effectiveness.
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Compare essential skill sets: understand how management and leadership capabilities complement one another during high‑pressure situations.
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Identify overlap and distinctions: recognize where roles intersect and where they diverge to strengthen team alignment and operational clarity.
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Study real‑world crisis cases: examine practical examples to see how effective management and leadership principles are applied in action.
Manage in Crisis to Execute Plans
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Plan strategically for crisis scenarios: develop clear, proactive approaches that strengthen preparedness and guide effective response actions.
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Allocate and manage resources effectively: deploy people, time, and assets with precision to maintain stability and operational efficiency during disruption.
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Implement contingency plans confidently: activate structured alternatives to address unexpected challenges and minimize operational impact.
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Evaluate and adjust response strategies: review outcomes, identify lessons learned, and refine crisis plans for continuous improvement.
Respond in Crisis with Confidence
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Apply effective communication techniques: deliver clear, timely messages that reduce uncertainty and keep teams aligned during crisis situations.
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Implement sound decision‑making under pressure: use structured processes to act quickly, prioritize effectively, and maintain operational momentum.
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Ensure team readiness and capability: prepare individuals and groups with the tools, expectations, and confidence needed for efficient crisis response.
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Monitor and adapt to evolving conditions: assess changing circumstances in real time and adjust strategies to maintain control and optimize outcomes.
Leading in Crisis
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Uphold organizational values: demonstrate integrity and consistency to maintain trust and stability during crisis situations.
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Support and guide team members: provide clear direction and empathetic leadership to help individuals navigate uncertainty with confidence.
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Build resilience and morale: strengthen collective resolve by fostering optimism, adaptability, and a shared sense of purpose.
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Develop long‑term leadership strategies: create sustainable approaches that support recovery, growth, and organizational learning beyond the immediate crisis.
How Your Teams Will Benefit
Any manager who has the responsibility to execute against risk mitigation, contingency plans, crisis management, and crisis leadership events would greatly benefit from this training. This program is ideal for leaders across industries who need to strengthen their ability to navigate high‑pressure situations, protect organizational stability, and guide teams through uncertainty. Participants leave with practical, repeatable tools that enhance decision‑making, reinforce operational readiness, and build the confidence required to lead effectively when stakes are highest.
How AMS Can Help
We are uniquely positioned to strengthen capability across the entire organization through a structured, modern training approach grounded in our Adaptive Learning Framework℠ (ALF). With senior-level facilitators, highly customizable courses, and multiple delivery modalities, we design learning experiences that meet participants at every level, from executives to emerging professionals, and accelerate real-world application. The ALF℠ ensures knowledge transfer at each stage, enabling individuals and teams to absorb core concepts, practice new skills, and sustain improved performance over time. This integrated approach deepens capability, enhances alignment, and results in learning that is fully embedded, practical, and built to last.
Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together, your journey to excellence starts here.