Applied Consulting Skills

Enhance your advisory skills with the Applied Consulting Skills course. Learn how to add value for clients and navigate challenges. This course focuses on the consulting lifecycle, applicable to various advisory activities within organizations. This course emphasizes how a consultant, whether an external or internal expert, is tasked with helping others navigate challenges, seize opportunities, and innovate. Consultants play a vital role in guiding clients through the complexities of their projects, products, services, or talent-related scenarios. They bring a fresh perspective and specialized knowledge, fostering growth and advancement within the organization. By understanding the consulting process, participants will learn how to effectively analyze situations, develop strategic solutions, and implement changes that drive success. This course aims to equip learners with the skills to think critically, collaborate with clients, and create impactful outcomes in their respective fields, ensuring they can add value and lead initiatives that contribute to the organization's overall development and success.

Delivery Options

This program is delivered on-site in one full day or virtually in two 3.5-hour sessions.

  • Each course module below lasts 90 minutes and is part of our extensive modulated content inventory. This modular approach to course design allows for cross-title hybrid solutions and dynamic scalability, enabling you to select the most relevant topics for your needs. You can either choose from this title as it is presented or combine other modules from across the catalog to achieve your specific objectives. The AMS team will collaborate with you to build a robust learning experience. Let's Partner ➜

Course Modules

Define the Role of the Consultant

  • Provide strategic guidance to help clients achieve objectives and growth

  • Take on roles like advisor, strategist, facilitator for various scenarios

  • Cover consulting process from analysis, strategy to implementation, evaluation

  • Develop skills in critical thinking, problem-solving, communication, collaboration

Partnering with Clients

  • Demonstrate professionalism, empathy, and active listening for strong relationships

  • Establish trust with clients by delivering valuable insights and advice

  • Deeply understand clients' goals, challenges, and expectations for tailored solutions

  • Set clear collaboration guidelines for smooth communication and effective partnership

Understanding the Issue or Opportunity

  • Develop a structured approach to gather information and insights

  • Utilize data collection and analysis for comprehensive understanding

  • Implement techniques to address and resolve conflicts effectively

  • Employ strategies to manage and overcome client resistance

Managing the Client Engagement Cycle

  • Prepare thoroughly by gathering relevant information and insights

  • Organize the meeting with a clear agenda and structure

  • Understand key elements of client engagement for strong relationships

  • Adapt communication styles to effectively interact with clients

Who Should Attend

This course is ideal for professionals aiming to enhance their advisory skills by more effectively defining client needs, scope, and strategic direction within a standardized consulting engagement model. It suits individuals seeking to drive impactful outcomes in various advisory roles and organizational contexts.

Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together. Your journey to excellence starts here.