Influencing Skills in a Matrix Organization

In this training course you will learn the art of influencing and how to navigate dynamics, build trust, and achieve goals effectively.

AMS Course Code: 227

Course Description

The Influencing Skills in a Matrix Organization course equips participants with techniques to navigate the dynamics of colleagues, stakeholders, and organizational politics. By honing persuasive communication, participants learn to build trust and rapport. Whether negotiating, collaborating, or advocating, these skills empower individuals to achieve goals positively and effectively.

Visit the AMS Client-Centric Engagement Model below, to learn about other customization options or Contact Us to discuss your unique needs. Our modulated content inventory coupled with our proprietary 4x4 design model affords our clients a wide range of scalable options. Visit out Full Course Catalog to explore related topics.

Delivery Options

This program is delivered on-site in one full day or virtually in two 3.5-hour sessions.

Course Modules

Lead without Authority

  • Challenges of Leading without Authority

  • Creating Interpersonal Gravity

  • Formal vs. Informal Authority

  • Leading with Influence

Build Credibility and Earn Trust

  • Influence Model

  • Influence Styles

  • Key Behaviors for Earning Trust

  • Use Positive Inquiry to Understand Others

Utilize Relationship Gravity

  • Expand Your Sphere of Influence

  • Cultivate Relationships

  • Influence Up, Down and Sideways

  • Overcome Resistance

Collaborate for Value

  • Become a Trusted Partner

  • Develop Your Value Proposition

  • Practice Reciprocity

  • Plan for Win/Win Solutions

Who Should Attend

Managers and individual contributors who wish to enhance their relationship building and influencing skills, to be more effective in a matrix environment.

Client-Centric Engagement Model

Professional Development Training

Each learning module in our course descriptions represent 90 minutes of instruction. Your selection of learning modules and sub-topics, preferred delivery modality, and custom design elements (as noted below), will determine the course duration and ultimate “best solution” to meet your unique learning needs. Our proprietary and innovative “4x4” design model, expert level facilitators, and modulated content library is the gateway to high-impact and agile learning experiences that result in immediate skills application. Watch a brief video describing the model. Learn More>>

AMS Professional Development Training Model for Engagement

For the Team

  • Teams of eight or more participants, delivered On-Site or Live Online with the option to customize your learning experience.

For the Individual

Customize your Learning Experience

  • Customize with instructional design options including scenarios, thought leader questions, and exercises
  • Select delivery modality and manage course durations based on content selection
  • Mix and match learning modules & sub-topics to create the most highly customized learning experience
  • Create learning tracks by linking courses & learning modules with connective application exercises over a predetermined timeline
  • Support content with correlating Research Articles
  • Enhance skills application with Performance Coaching
  • Earn select industry and academic accreditations
  • Organizational Learning & Development (L&D) Framework Best Practice
  • Integrate Digital Resources – Thought Leader Interviews – Insights Podcast

Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together, your journey to excellence starts here.

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