Providing Effective Feedback
Professional Development Training Course
Master the art of Providing Effective Feedback with confidence. Enhance your communication skills and foster a positive work environment. This course provides tools and techniques to navigate challenging interactions with confidence. You’ll learn practical, repeatable methods that strengthen relationships, improve team performance, and support a culture of continuous growth.
You will explore a communication model designed to manage feedback sessions successfully. Key takeaways include self-assessment techniques, fact validation, reaction preparation, goal setting, and result measurement. Enhance your communication skills, build stronger relationships, and foster a positive work environment. Join us to transform your approach to feedback elevate your communication skills to the next level.
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Foundational Course: Delivery & Schedule
The foundational course, as outlined below, is delivered on-site in one full day or virtually in two 3.5-hour sessions. Please explore our ALFSM as seen above to learn more about our customization, flexible durations, and delivery modality options.
Course Modules & Learning Objectives
Value of Feedback
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Appreciate the value of feedback: recognize its role in accelerating personal growth and strengthening professional development.
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Encourage productivity and satisfaction: use feedback to boost engagement, reinforce motivation, and elevate overall workplace morale.
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Observe performance objectively: evaluate behaviors and outcomes with clarity to deliver accurate, constructive, and actionable insights.
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Gain insight into strengths and gaps: identify patterns that support continuous improvement and guide targeted development.
Performance Observation
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Observe performance objectively: evaluate behaviors and results with clarity to provide useful, accurate, and actionable feedback.
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Apply effective feedback techniques: reinforce productivity, support goal achievement, and strengthen day‑to‑day performance.
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Foster open dialogue: create space for meaningful conversation that enhances employee satisfaction and elevates workplace morale.
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Focus on specific competencies: target key skills and behaviors to drive intentional development and measurable growth.
Dialogue and Feedback Techniques
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Encourage productivity through dialogue: use open, two‑way communication to strengthen team performance and support shared goals.
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Improve employee satisfaction: apply effective feedback strategies that build trust, reinforce strengths, and enhance day‑to‑day engagement.
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Observe performance objectively: assess behaviors and outcomes with clarity to deliver accurate, unbiased, and actionable evaluations.
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Focus on specific competencies: tailor feedback to targeted skills and behaviors to drive meaningful development and measurable improvement.
Feedback Strengths and Weaknesses
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Conduct a self‑assessment: evaluate your feedback habits to identify strengths, gaps, and opportunities for improvement.
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Validate facts before delivering feedback: ensure accuracy and credibility by grounding conversations in clear, objective information.
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Prepare for employee reactions: anticipate emotional and behavioral responses to manage feedback discussions with confidence and composure.
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Create goals and measure progress: set clear development targets and track results to reinforce accountability and sustained growth.
How Your Teams Will Benefit
This course is ideal for managers, team leaders, HR professionals, and anyone looking to improve their communication skills and effectively manage feedback in the workplace. Whether you are new to leadership or an experienced professional, this course will provide you with the essential skills to handle feedback with confidence and poise. Participants leave with practical tools they can apply immediately, strengthening relationships, improving team performance, and creating a more open, productive feedback culture across their organization.
How AMS Can Help
We are uniquely positioned to strengthen capability across the entire organization through a structured, modern training approach grounded in our Adaptive Learning Framework℠ (ALF). With senior-level facilitators, highly customizable courses, and multiple delivery modalities, we design learning experiences that meet participants at every level, from executives to emerging professionals, and accelerate real-world application. The ALF℠ ensures knowledge transfer at each stage, enabling individuals and teams to absorb core concepts, practice new skills, and sustain improved performance over time. This integrated approach deepens capability, enhances alignment, and results in learning that is fully embedded, practical, and built to last.
Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together, your journey to excellence starts here.