Unlocking the Power of Effective Feedback

In this training course, you will learn the best practices for providing effective feedback and how to improve employee satisfaction.

AMS Course Code: 2066

Course Description

As a participant you will gain valuable insights into effective feedback practices and having difficult conversations. You will also explore a communication model designed to navigate the most challenging feedback sessions successfully. Key takeaways include self-assessment techniques, fact validation, reaction preparation, goal setting, and result measurement.

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Delivery Options

This program is delivered on-site in one full day or virtually in two 3.5-hour sessions.

Course Modules

Value of Feedback

  • Gain higher appreciation for the value of feedback

  • Encourage productivity and employee satisfaction

  • Understand how to observe performance objectively

  • Gain insights into feedback strengths and weaknesses

Performance Observation

  • Objective and useful performance observation

  • Feedback techniques for productivity

  • Dialogue for employee satisfaction

  • Specific competencies focus

Dialogue and Feedback Techniques

  • Encourage productivity through dialogue

  • Employee satisfaction through feedback techniques

  • Objective observation of performance

  • Focusing on specific competencies for feedback

Feedback Strengths and Weaknesses

  • Self-assessment of feedback abilities

  • Validation of facts in feedback

  • Preparation for reaction in feedback sessions

  • Goal creation and result measurement

Who Should Attend

Anyone seeking to enhance their skills related to providing constructive and continuous feedback.

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