Effective Negotiation Skills: A Step-by-Step Guide

In This training course you will learn the art of negotiation and proven techniques for the best approaches to influence outcomes.

AMS Course Code: 247

Course Description

The Effective Negotiation Skills: A Step-by-Step Guide course focuses on solving the problem and closing the gap between what both parties want and can accomplish with good negotiation skills. This hands-on workshop gives you a step-by-step guide to plan, conduct, control, and succeed at negotiations of all levels.

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Delivery Options

This program is delivered on-site in one full day or virtually in two 3.5-hour sessions.

Course Modules

Understanding Negotiation

  • What is negotiation?

  • Successful negotiations

  • Common pitfalls

  • Negotiation process

Executing the Negotiation Process

  • Principled negotiation guidelines

  • Negotiating styles

  • Negotiation tactics

  • Skillful questioning and listening

Preparing for the Negotiation

  • Doing your homework

  • Who wants what?

  • BATNA

  • Trade-off matrix

Communication & Influence

  • Influencing strategies

  • Gaining power in negotiations

  • Handling opposition

  • Closing the negotiation

Who Should Attend

Any professional who engages in negotiations would benefit from taking this course as a catalyst to build their capability to influence, win negotiations, and form better partnerships of respect.

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