Influencing Skills in a Matrix Organization

In this training course you will learn the art of influencing and how to navigate dynamics, build trust, and achieve goals effectively.

AMS Course Code: 227

Course Description

The Influencing Skills in a Matrix Organization course equips participants with techniques to navigate the dynamics of colleagues, stakeholders, and organizational politics. By honing persuasive communication, participants learn to build trust and rapport. Whether negotiating, collaborating, or advocating, these skills empower individuals to achieve goals positively and effectively.

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Delivery Options

This program is delivered on-site in one full day or virtually in two 3.5-hour sessions.

Course Modules

Lead without Authority

  • Challenges of Leading without Authority

  • Creating Interpersonal Gravity

  • Formal vs. Informal Authority

  • Leading with Influence

Build Credibility and Earn Trust

  • Influence Model

  • Influence Styles

  • Key Behaviors for Earning Trust

  • Use Positive Inquiry to Understand Others

Utilize Relationship Gravity

  • Expand Your Sphere of Influence

  • Cultivate Relationships

  • Influence Up, Down and Sideways

  • Overcome Resistance

Collaborate for Value

  • Become a Trusted Partner

  • Develop Your Value Proposition

  • Practice Reciprocity

  • Plan for Win/Win Solutions

Who Should Attend

Managers and individual contributors who wish to enhance their relationship building and influencing skills, to be more effective in a matrix environment.

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