Best-in-Class Leadership Attributes for Crisis Management

In this training course we will show you how crisis management & leadership skills play a critical role and how to lead in crisis.

AMS Course Code: 2320

Course Description

Leading during a crisis demands skills that eclipses crisis management in ways that can stress your team's capabilities to deliver sustainable and enterprise-wide contingency solutions. This course focuses on the core elements needed to extend your organization's capability to prepare, respond, manage, and lead during crisis, with an emphasis on best-in-class leadership attributes.

Contact Us to discuss your unique needs. Our modulated content inventory coupled with our proprietary 4x4 design model affords our clients a wide range of scalable options. Visit out Full Course Catalog to explore related topics.

Delivery Options

This program is delivered on-site in one full day or virtually in two 3.5-hour sessions.

Course Modules

Crisis Management vs. Leadership

  • Defining crisis management and leadership roles

  • Comparing skill sets for management and leadership during crises

  • Identifying the overlap and differences between the two

  • Case studies of crisis management and leadership in action

Manage in Crisis to Execute Plans

  • Strategic planning for crisis scenarios

  • Resource allocation and management during a crisis

  • Implementing contingency plans effectively

  • Evaluating and adjusting crisis response strategies

Respond in Crisis with Confidence

  • Techniques for effective communication during a crisis

  • Decision-making processes under pressure

  • Ensuring team readiness and response capability

  • Monitoring and adapting to evolving crisis situations

Leading in Crisis

  • Upholding organizational values in crisis situations

  • Supporting and guiding team members through a crisis

  • Building resilience and morale among constituents

  • Long-term leadership strategies post-crisis recovery

Who Should Attend

Any manager who has the responsibility to execute against risk mitigation, contingency plans, crisis management, and crisis leadership events.

Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together, your journey to excellence starts here.

Contact Us