Mastering Consulting Skills: A Comprehensive Guide

In this training course you will learn the art of consulting with essential skills, behaviors, and disciplines for complex engagements.

AMS Course Code: 2050

Course Description

The Mastering Consulting Skills: A Comprehensive Guide course will utilize a framework of roles, behaviors, disciplines, and processes required to support critical scenarios that consultants may encounter during complex internal/external engagements. The course will focus on consultants as individuals, team members, managers, and leaders, across multiple disciplines, bringing them together to create a refined skills and behavioral model. Participants will benefit from a better understanding of how their skills can create pathways to solutions for many challenges that might confront them during the course of a business cycle, regardless of industry.

Visit the AMS Client-Centric Engagement Model below, to learn about other customization options or Contact Us to discuss your unique needs. Our modulated content inventory coupled with our proprietary 4x4 design model affords our clients a wide range of scalable options. Visit out Full Course Catalog to explore related topics.

Delivery Options

This program is delivered on-site in one full day or virtually in two 3.5-hour sessions.

Course Modules

Define the Role of the Consultant

  • Purpose Driven Consultants

  • Varying Hats Consultants Wear

  • The Consulting Lifecycle

  • Core Consulting Skills

Partnering with Clients

  • Behaviors of an Effective Consultant

  • Becoming a Trusted Advisor

  • Understand the Client’s Needs

  • Establish Guidelines for Client Collaboration

Understanding the Issue or Opportunity

  • Set Up the Discovery Strategy

  • Get a Clearer Picture

  • Conflict Management Strategies

  • Dealing with Client Resistance

Managing the Client Engagement Cycle

  • Prepare for the Feedback Meeting

  • Structure the Feedback Meeting

  • The Elements of Engagement

  • Communication Styles

Who Should Attend

Any professional seeking to enhance advisory capabilities by better defining client needs, scope, and path forward within a standardized consulting engagement model.

Client-Centric Engagement Model

Professional Development Training

Each learning module in our course descriptions represent 90 minutes of instruction. Your selection of learning modules and sub-topics, preferred delivery modality, and custom design elements (as noted below), will determine the course duration and ultimate “best solution” to meet your unique learning needs. Our proprietary and innovative “4x4” design model, expert level facilitators, and modulated content library is the gateway to high-impact and agile learning experiences that result in immediate skills application. Watch a brief video describing the model. Learn More>>

AMS Professional Development Training Model for Engagement

For the Team

  • Teams of eight or more participants, delivered On-Site or Live Online with the option to customize your learning experience.

For the Individual

Customize your Learning Experience

  • Customize with instructional design options including scenarios, thought leader questions, and exercises
  • Select delivery modality and manage course durations based on content selection
  • Mix and match learning modules & sub-topics to create the most highly customized learning experience
  • Create learning tracks by linking courses & learning modules with connective application exercises over a predetermined timeline
  • Support content with correlating Research Articles
  • Enhance skills application with Performance Coaching
  • Earn select industry and academic accreditations
  • Organizational Learning & Development (L&D) Framework Best Practice
  • Integrate Digital Resources – Thought Leader Interviews – Insights Podcast

Join the ranks of leading organizations that have partnered with AMS to drive innovation, improve performance, and achieve sustainable success. Let’s transform together, your journey to excellence starts here.

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