Reputed to have begun her teaching career at the age of six, Trainercjk, as she is so appropriately titled via e-mail, graduated and taught in the Anniston, Al Chapter I program from 1989 through 1993. Later, she directed continuing education programs for Columbus State University while concurrently handling all information technology matters for her large department. Clarissa went on to work as Director of Training for a regional company and then began combining her leadership and teaching experience with curriculum development, business analysis and project management.

While working with companies having diverse clients like Microsoft, Citibank, PNC Bank, Perot Systems, Synovus Trust, First Data Corporation, Abercrombie & Fitch, Symantec and a host of governmental agencies such as the DoD, Pentagon, NASA, and FEMA to name a few. She successfully instructed and managed projects promulgating these emerging technologies, process improvements, leadership, management development, and IT service management strategies worldwide.

She also authored and co-authored training manuals that were used nationally for these new technologies. Clarissa served as Director of Boston University’s TrainingTrack Project Management Programs for three years. Clarissa has been and remains a catalyst for new project management, service management, business analysis, management, and education initiatives. Clarissa holds many technology and business certifications. She is certified as a project management professional (PMP) through the Project Management Institute (PMI), Information Technology Infrastructure Library (ITIL) through Examination Institute for Information Science in the Netherlands (EXIN), and a Microsoft Certified Trainer (MCT) amongst others. She has spoken to many PMI chapters across the country and around the world and has personally interviewed and evaluated hundreds of experienced instructor candidates vying for placement in Boston University’s vanguard project management program.

Her leadership, project management, service management, and business analysis collaborations include work with project managers, instructors, PMI chapters, and businesses in the United States, Singapore, Trinidad & Tobago, Jamaica, China, Japan, Hawaii, and Canada. This polished professional enjoys speaking to audiences on a variety of topics from project management to self-actualization. She has spoken in Toronto, Canada, at Project World, a national project management conference. She has also spoken at the American Society for Quality (ASQ) chapter in Virginia Beach, VA, the International Institute of Business Analysts (IIBA) in Nashville, TN, and the Federal Reserve Bank in Richmond, VA.

She has also developed and conducted training through the Small Business Development Center (SBDC) for new business owners in the state of Virginia. If it involves leadership, project management, service management, business analysis and/or education at any level, her finger is on the pulse, absolutely and unequivocally!