Research Articles

Organizational Benefits to Training

Organizations that embrace Professional Development Training as a pathway to continuous learning and invest in their talent, will forever remain ahead of the competitive field. Organizational Benefits to Training are measured in many studies that indicate a range of positive impacts like improved talent retention, morale, and productivity.  Training is the catalyst to a stable and productive talent pool, a fundamental driver for the culture of your organization, and the best approach to improving business skills.  Leaders who promote “continuous learning” and then offer a platform for employees to take advantage of self-directed growth, are by far, the most successful at meeting production and talent goals. Focusing on the Business Skills of our employees allows both enhanced productivity and resounding positive cultural impacts for the future focused organization.

Why is this?  Well, in order for team contributors to feel a level of fulfilment there also needs to be a sense of participation, purpose, and inclusion.  These attributes cannot be derived from training alone, the organization and the leader must align them with practical application of newly learned skills and then embrace accountability through measurement.   Ultimately, the best learning efforts offer core content that aligns to job roles, ancillary support material that can be used as a resource, and coaching/mentoring to help participants execute the new skills with support.

The concept of a “learning organization” is and always will be the premise behind this thinking, yet, in today’s progressive organization we must also consider how to be a “teaching organization.”  Due to globalization, a distributed workforce setting, and generational diversity, the training spectrum must be a much more dynamic matrix than ever before.  Employee satisfaction will come from the fulfillment of better performance and that will come from the application of learned skills.  Thus, the 360-degree reality of learning is met.  The organization has a goal, the employee has accountability to performance and the culture is supportive of providing the tools and training to accomplish the goals.

When companies accomplish a smooth cycle of supplying the above there is a harmony between learning and applying skills that can only result in better organizational and personal performance.  Here are some steps that can be taken to begin the journey of building a progressive learning culture:

  1. Establish a cultural norm within the organization that not only promotes, but expects, learning and teaching to be a leadership mandate.
  2. Identify the core skill sets applicable to roles and responsibilities.  Functional roles and skill families are more effective than old school competency modeling due to the distributed and cross functional nature of organizations.
  3. Ensure your talent acquisition strategies align to the expectations defined in #2 above.
  4. Create a survey and gap analysis to identify the areas of need.
  5. Design curriculum, learning tracks, artifacts and blended delivery modes to transfer knowledge when and how the cohort needs it.
  6. Define a performance system to ensure accountability and to draw attention to the criticality of learning within the company.

The above steps are a “macro” overview and require thoughtful consideration to ensure they align with the organizational goals and contribute positively to the process.

Written by Phil Ventresca, M.B.A.