The Benefits of Design Thinking in Agile Environments

In this training course you will learn to unlock the potential of Design Thinking in an Agile environment and drive innovation.

AMS Course Code: 1133

Course Description

It is traditionally used to define solutions in situations where the quantum or end result is poorly defined. By adopting an Agile approach to Design Thinking, more refined and effective outcomes become apparent in less time.  Additionally, a well-executed Design Thinking process will enhance collaboration and innovation across the enterprise, development teams, and general Product Owner community.

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Delivery Options

This program is delivered on-site in one full day or virtually in two 3.5-hour sessions.

Course Modules

Understanding Design Thinking

  • Empathy Mapping: Techniques for understanding users’ needs, feelings, and pain points

  • Persona Development: Creating detailed user personas to inform design decisions

  • Problem Framing: Defining the problem space clearly before ideation

  • User Research Methods: Conducting interviews, surveys, and observations to gather insights

Mapping the Process

  • User Journey Mapping: Visualizing the user’s experience throughout a process

  • Storyboarding: Creating visual narratives to explore solutions

  • Prototyping: Iteratively building and testing low-fidelity designs

  • Process Flow Diagrams: Mapping out steps and interactions in a workflow

Strategic & Critical Thinking

  • SWOT Analysis: Evaluating strengths, weaknesses, opportunities, and threats

  • Scenario Planning: Anticipating future scenarios and planning accordingly

  • Risk Assessment: Identifying potential risks and developing mitigation strategies

  • Decision Matrix: Evaluating options based on criteria and priorities

Applying Tools & Techniques

  • Brainstorming Sessions: Facilitating creative idea generation

  • Mind Mapping: Organizing thoughts and connections visually

  • Rapid Prototyping: Quickly creating tangible representations of concepts

  • User Testing: Gathering feedback from real users to refine designs

Who Should Attend

Professionals, Product Owners, Devop Leads, and Project Managers who are seeking to enhance their critical thinking, collaboration, innovation, and decision-making skills within an Agile environment would benefit from this course.

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