Project Management Office

Best Practice Overview

The Project Management Office (PMO) has become an integral part of an organization’s operational design.  Distributed workforces, global footprints and shifting technology has uncovered new opportunities to create a dynamic PMO that produces high impact business results and does so with limited staffing and flexible methodologies.  Lean and Agile organizational design applied to a framework of a PMO can allow many organizations to take advantage of the strategic benefits associated with the “projectized” organization regardless of the maturity of their existing project management function.  Whether you are just beginning the endeavor to build the project management office, reengineering to accommodate changes or globalization, or just seeking to improve based on enhanced performance metrics integrating organizational design and project/program best practices is the future of the fully integrated project organization.

Traditionally, a PMO was the central hub where an organization developed best practices and maintained a focus on the project management discipline and generally recognized as a repository of project information. Currently, PMO design is being refined due to Lean, Agile and distributed workforce/global organizational structures. Within this context, the PMO is defined as an organizational mechanism that assists the project manager (or managers doing projects), in consistently achieving project/business goals by providing guidance in planning, training, estimating, scheduling, contracting/procurement, monitoring, and control. Organizations implementing this type of dynamic PMO environment are leading the way toward a model for world-class project management benchmarks.

Best Practice Implementation Considerations

Organization

  • Establish a change, communication, and risk mitigation strategy
  • Align strategic, operational, and tactical initiatives/process
  • Assess existing project portfolio
  • Build collaborative culture
  • Create a cross functional and “projectized” support system

Talent

  • Define a base competency model and gap analysis
  • Define needed internal and external training
  • Define an acquisition, development, and retention strategy
  • Create a performance management system

Technology

  • Identify the best technology platform to meet needs
  • Integrate the project methodology with the technology
  • Define and integrate the lifecycle with the technology
  • Design training around the technology

Best Practice Summary

Design, implementation, and functionality of the PMO must be tailored to the organization’s needs.  The complexity, sophistication, scalability, and reach of the PMO must accommodate optimization of the operation and in order to do this, many variables must be addressed. AMS can help to accomplish a seamless and collaborative exploration into this effort with our team of executive level experts to guide the way.