Client Journey is a dynamic engagement methodology for both training and consulting collaboration that ensures knowledge transfer and “leave behind” value. It is critical to accomplish shared vision within each engagement in order to render the results our clients will measure in performance.

The Client Journey Includes:

Training engagements are enhanced by:

• Stakeholder collaboration
• Pre-calls/surveys
• Customization options
• Delivery modality options
• Scenario based design
• Thought leader questions
• Dynamic exercises
• Personal action plans
• Digital supplements
• Post program support

Consulting engagements are enhanced by:

• Stakeholder collaboration
• Assessments
• Gap analysis
• Recommendations
• Execution planning
• Implementation, change, and execution management
• Post program support