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| Business Development |
Solution Overview |
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AMS
Business Development consulting, training, and assessment services speak
directly to the performance aspects of any organization or Government
Agency.
AMS consultants are executive level practitioners
with 20-30 years of cross-industry and Government experience. Our
teams are assembled based on industry and client specific variables
allowing us the ability to service clients with the highest quality and
value.
AMS leverages a proprietary
best practice implementation methodology to ensure that solutions render
cost control, service and efficiency. All AMS solutions are
designed within a best practice approach producing repeatable and
sustainable results.
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Solutions: |
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"Your staff came on board to provide a project intervention
and risk analysis associated with critical path deliverables.
Each initiative your team was assigned to represented mission
critical items and were necessary to complete merger activity.
All of the AMS staff were competent in specific areas and worked
seamlessly with our transition teams. Your organization's ability
to identify risk, calculate impact and provide us with
mitigation strategies made it possible to execute a much more
effective revised implementation plan. I believe that we could
not have effectively accomplished our goals without the AMS
efforts."
Susan Cervassi
Manager Performance/Risk Management
NSTAR
Read more of what our client's have to say.
Learn more from our Project Briefings. |
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Business Development is a critical way in
which organizations can work to set themselves apart from other
organizations. In today’s business environment it is imperative
for organizations to gain a competitive edge. AMS senior
consultants are skilled in developing creative solutions to
increase your organizations effectiveness.
Please browse our best practices to the
right and
contact a member of our solution development team to discuss
how we can help you meet your objectives.
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AMS Business Development training programs
teach participants the importance of competitive advantage and
ways in which they can achieve it for their organization. Our
clients benefit from a fully integrated and customizable
solution which is focused on the critical areas of customer
relations, finance, ISO, Quality, Sales/Marketing, Six Sigma,
and IT Governance. AMS programs are highly interactive and
contain real-world examples presented by our senior level SME’s
which can also be tailored to your specific industry and even to
your organization. Our best practice "Case Based Learning
Experience" (CBLE) provides an industry leading customization
process; enhancing the effectiveness of your training experience
by providing perfectly aligned content, delivered by an
instructor fit specifically to your industry and/or
organization.
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Customer Relations:
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AMS249 - Building Customer Relationships: The Art of
Marketing and Selling
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AMS224 - Extraordinary
Customer Communications
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AMS210
- Customer Focused Service: Building a Service Excellence
Program
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AMS250 - Optimizing Customer Interactions for Customer
Service Providers |
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AMS215 - Customer Service Excellence
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AMS251 - Team-Oriented Customer Service |
AMS248
- Effective Customer Service: From Development to Delivery
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AMS238 - Winning with World Class Customer Management
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AMS245
- Excellence in Client Sales and Service |
AMS275 - Call Center Performance Management
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Finance: |
AMS214 - Understanding Financial Statements and Analysis of
Financial Data
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AMS223
- Essentials of Managerial Finance for Non-Financial Managers
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AMS216 - Understanding Financial Statements, for Financial
Services
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AMS218
- Essentials of Managerial Finance
for
the IT Professional |
AMS217 - Advanced Financial Topics |
AMS274 - Analytical and Quantitative Skills for the Business
Professional |
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ISO: |
AMS317
- ISO 14000: Environmental Management Systems |
AMS319
- ISO 9001: 2000 |
AMS318 - ISO 13485: Quality Management Systems: Medical
Devices System Requirements for Regulatory Purposes |
AMS320 -
ISO 9001: 2000
Internal Assessor |
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Government: |
AMS190
- Government Contracting and Procurement |
AMS263
- Implementing, Leading and Managing Knowledge
Management |
AMS261 -
Knowledge Management 101 |
AMS259 -
Capital Asset Planning and Exhibit 300 |
AMS262 -
Knowledge Management as an Applied Science |
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Quality: |
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AMS301
- Days in the Life of a New Product Development Manager
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AMS305
- Introduction to CMMI Level II |
AMS302 -
Global Strategies and Improving the Processes that Support Them
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AMS306
- Introduction to CMMI Level IV |
AMS316
- Global Quality Edge: ISO 9000 |
AMS307 -
Japanese Quality Management Concepts: Kaizen and Hoshin
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AMS303 -
High Performance Quality: Aligning Strategic, Organizational and
Tactical Objectives |
AMS308 -
Lean Manufacturing |
AMS321 -
Hazard Analysis Critical Control Point
(HACCP) |
AMS309 -
Process Management: Continuous Improvement and Measurement
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AMS322 -
HIPAA Compliance Training |
AMS310 -
Quality Function Deployment: Identifying Customer Requirements
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AMS304 -
Introduction to Contracting and Procurement |
AMS328
- Value Stream Mapping and Process Flow |
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Sales/Marketing: |
AMS266 -
Building Effective Sales Techniques |
AMS272 - Effective Sales and
Marketing Strategies |
AMS267 -
Advanced Sales Strategies - Winning Long Term Customers |
AMS289 - Maximizing Sales Channel Performance |
AMS203
- The Bridge Selling System: Principles and Methods for the
Sales Professional
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Six Sigma: |
AMS311
- Six Sigma Green Belt |
AMS315 -
Six Sigma IT Black Belt |
AMS312 -
Six Sigma Administrative Green Belt |
AMS323 -
Six Sigma Healthcare and Biotech Green Belt |
AMS313 -
Six Sigma Black Belt |
AMS324 -
Six Sigma Healthcare and Biotech Black Belt |
AMS314 -
Six Sigma IT Green Belt |
AMS325
- Lean Sigma |
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Strategic: |
AMS236 -
Strategic Planning
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AMS1013 - Building and Getting Approval for Projects with
Business Cases |
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IT Governance: |
AMS291
- ITIL V3 Foundation Certificate |
AMS294 - ITIL Capacity Management |
AMS292 - ITIL Service Manager Certificate |
AMS295 - ISO 20000 |
AMS293 - Business Continuity Management |
AMS296 - COBIT Foundation |
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